SeviceNow ITSM

Remote • Posted 8 hours ago • Updated 8 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

Acceptance Testing
Agile
Analytical Skill
Change Request Management
Configuration Management Database
End-user Training
ITIL
ServiceNow
SOAP
IT Service Management

Summary

ServiceNow ITSM Developer

ServiceNow ITSM Implementers configure and deploy IT Service Management solutions on the ServiceNow platform, focusing on modules like Incident, Problem, Change, and Request Management.

Key Responsibilities

Lead end-to-end implementations, including instance setup, module configuration, workflow customization, and integration with third-party systems.
Gather business requirements, design service catalogs/portals, and optimize ITSM processes based on ITIL best practices.
Conduct user training, user acceptance testing (UAT), knowledge transfer, and provide ongoing support/troubleshooting.

Required Skills & Qualifications

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS)-ITSM certifications.
5+ years in ServiceNow/ITSM, proficiency in JavaScript, workflows, CMDB, and integrations (REST/SOAP APIs).
Strong analytical skills, ITIL knowledge, and experience with agile methodologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91125174
Position Id: 8907948
Posted 8 hours ago

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