IT Technical Support Transition Manager

Hybrid in Lansing, IL, US • Posted 8 hours ago • Updated 8 hours ago
Contract Independent
Contract W2
No Travel Required
Hybrid
$60 - $70/hr
Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

  • .NET
  • Agile
  • Knowledge Transfer
  • SQL
  • ITIL
  • Microsoft Azure
  • Technical Support
  • Vendor Management
  • IT Management

Summary

Seeking an experienced IT Technical Transition Manager to lead vendor‑to‑internal technical support transitions and knowledge transfer for a large‑scale IT modernization program. This role ensures operational readiness, compliance, and smooth handoff of critical systems.

Key Responsibilities:

  • Lead execution of IT technical support transition plans

  • Enforce vendor exit and knowledge transfer requirements

  • Coordinate cross‑functional technical teams and stakeholders

  • Ensure documentation, security compliance, and disaster recovery preparedness

  • Manage risks, scope, deliverables, and schedules

  • Participate in Agile/Scrum ceremonies and collaborate with developers

Required Skills & Experience:

  • 5+ years IT transition management experience, including matrix management

  • 3–5+ years in IT management, technical program management, or operations leadership

  • Strong knowledge of .NET architectures and Microsoft Azure (App Services, SQL, Storage, Key Vault, DevOps CI/CD)

  • Experience with ITIL‑aligned service management, incident/change/problem management

  • Proven vendor management and stakeholder communication skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10378866
  • Position Id: 8915577
  • Posted 8 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Detroit, Michigan

Today

Easy Apply

Full-time, Third Party, Contract

Hybrid in Detroit, Michigan

Today

Easy Apply

Third Party, Contract

Depends on Experience

Detroit, Michigan

Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

Detroit, Michigan

Today

Easy Apply

Contract, Third Party

Search all similar jobs