ServiceNow Architect - Permanent - Fort Lauderdale, FL - $175,000 - $180,000.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Visa sponsorship not available.
Our client is seeking a ServiceNow Architect in Fort Lauderdale, FL.
Role Description
We are seeking an experienced ServiceNow Architect with deep expertise across the ServiceNow platform and proven experience implementing ServiceBridge integrations between ServiceNow instances. This role will be responsible for designing, configuring, and implementing scalable ServiceNow architectures that enable seamless collaboration, fulfillment, and data exchange across multiple organizations and ServiceNow environments.
The ideal candidate combines strategic architectural thinking with hands-on platform configuration and integration expertise, and has a track record of successfully implementing ServiceNow solutions that support cross-company service delivery, asset management, and operational workflows.
Define and maintain the overall ServiceNow platform architecture including integration strategies, data models, and governance.
Architect scalable solutions leveraging ServiceNow modules including ITSM, HAM/SAM, CMDB, IntegrationHub, Flow Designer, and ServiceBridge.
Provide architectural guidance for multi-instance ServiceNow environments across internal and partner organizations.
Establish best practices for instance-to-instance integrations, data exchange, and workflow orchestration.
Lead the design and deployment of ServiceNow ServiceBridge solutions connecting internal and external ServiceNow instances.
Design secure and scalable provider/consumer ServiceBridge architectures.
Implement cross-instance service catalogs, request fulfillment workflows, and ticket synchronization.
Configure ServiceBridge for partner organizations, vendors, and service providers.
Troubleshoot and optimize ServiceBridge integrations to ensure reliability, performance, and security.
Perform hands-on configuration using Flow Designer, IntegrationHub, Business Rules, Script Includes, Service Catalog, and Workflows.
Configure and maintain CMDB data structures and service mapping.
Develop and maintain API integrations and data exchange processes.
Implement automation and orchestration for service fulfillment.
Design and implement integrations using REST/SOAP APIs, IntegrationHub spokes, MID Server architecture, and ServiceBridge.
Support integration of ServiceNow with external enterprise systems such as ERP, asset management systems, and partner platforms.
Ensure integration patterns align with enterprise architecture and security requirements.
Establish standards for ServiceNow configuration, integration development, instance governance, and data quality within the CMDB.
Support platform lifecycle management including upgrades, patching, and technical debt reduction.
Document architecture decisions and integration frameworks.
Work closely with Enterprise Architects, IT Operations, Security and Compliance teams, business stakeholders, and external partner organizations.
Lead architecture workshops and design reviews.
Skills & Requirements
5+ years of ServiceNow platform experience
3+ years in a ServiceNow Architect or Senior Technical Lead role
Demonstrated experience implementing ServiceNow ServiceBridge integrations
Proven success integrating multiple ServiceNow instances across organizations
Experience with ITSM implementations and enterprise service management
Deep expertise with ServiceNow platform architecture, CMDB design and service mapping, IntegrationHub, Flow Designer, Service Catalog, and Business Rules/scripting
Strong experience with REST/SOAP integrations, MID Server architecture, and instance-to-instance integrations
Knowledge of security and data governance best practices
ServiceNow Modules Experience
Experience with several of the following preferred:
IT Service Management (ITSM)
Hardware Asset Management (HAM)
Software Asset Management (SAM)
CMDB
IntegrationHub
ServiceBridge
Flow Designer
Service Portal / UI Builder
Experience integrating ServiceNow with partner organizations or external service providers
Experience supporting enterprise asset management environments
Familiarity with ERP integrations (SAP, Oracle, etc.)
Experience supporting regulated environments such as CMMC, ISO27001, or other compliance frameworks
Benefits/Other Compensation:
Medical, Dental, Life Insurance, 401K.
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
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Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 80144310
- Position Id: 1183733
- Posted 3 days ago
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