Workday AMS Integrations Lead

Workday AMS Integrations Lead

Location: Columbus, Ohio (Remote)

Duration:12+ Months

Rate: DOE

Key Responsibilities

Integration Design, Development & Support

·         Monitor the overall health of all inbound and outbound integrations to and from Workday.

·         Lead the discovery, design, and development of Workday integrations for implementations, enhancements, and ongoing AMS support.

·         Build and deliver integration solutions using Workday standard tools (e.g., EIB, Core Connectors, Studio, REST/SOAP).

·         Modify, launch, and monitor integration events, schedules, and notifications in Workday.

·         Triage and resolve integration alerts, including failures, warnings, and performance issues.

·         Investigate integration failures from a business process, data quality, or technical system perspective.

·         Serve as Level‑3 support, handling complex incidents, special projects, and issues requiring deep technical expertise.

·         Ensure integration solutions meet security, compliance, and data governance standards.

End‑to‑End Workday Implementation & Enhancements

·         Participate in and lead full lifecycle Workday implementations and major phase rollouts, including requirements, design, build, testing, deployment, and hyper care.

·         Support Workday bi‑annual releases, including impact analysis, testing, and deployment planning across integrations and modules.

·         Collaborate with functional teams to ensure integrations align with configured Workday business processes.

·         Lead or support User Acceptance Testing (UAT) and regression testing for integrations and cross‑module processes.

·         Write and execute unit and system test cases, manage defect tracking, and drive resolution.

Cross‑Module & Business Partnership

·         Act as a solution lead across multiple Workday modules (e.g., HCM, Payroll, Time Tracking, Benefits, Recruiting, Learning, Financials).

·         Lead business and functional requirement discussions, translating needs into technically sound and scalable Workday solutions.

·         Facilitate design workshops and solution reviews with business stakeholders.

·         Serve as a trusted advisor to business partners, clearly articulating Workday capabilities, limitations, and best‑practice approaches.

·         Proactively identify process improvement opportunities enabled by Workday standard functionality and integrations.

·         Ensure business stakeholders understand end‑to‑end process impacts across Workday modules and downstream systems.

Architecture, Governance & Delivery Management

·         Own and maintain the Workday integration and solution architecture, ensuring consistency and scalability across modules.

·         Ensure all work follows established governance, change management, and release management processes.

·         Scope, estimate, and deliver technical solutions for requests coming through the helpdesk/ticketing system, prioritized and approved by stakeholders.

·         Manage and oversee the performance, workload, and deliverables of offshore integration resources.

·         Ensure solutions meet business, technical, and operational support requirements.

Required Qualifications

·         5+ years of Workday experience, including full lifecycle implementations and AMS/post‑production support.

·         Strong hands‑on experience with Workday integrations (EIB, Core Connectors, Studio, REST/SOAP).

·         Experience supporting or implementing multiple Workday modules (HCM required; Payroll, Time Tracking, Benefits, Recruiting, Financials preferred).

·         Proven ability to lead business‑facing discussions and translate functional requirements into technical designs.

·         Experience working with offshore/onshore delivery models.

·         Strong troubleshooting, analytical, and problem‑solving skills.

Preferred Qualifications

·         Prior experience serving as a Workday Integration or Technical Lead.

·         Experience in global or complex Workday environments.

·         Familiarity with Workday security, data privacy, and compliance considerations.

·         Workday certifications (Integration, HCM, or related modules).