DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: System Analyst
Location: REMOTE
Duration: 12 Months
W2 Only
Daily Duties / Responsibilities:
The Project Lead position for the Client System project will be responsible for the following activities:
- Assume Project Management responsibilities for the transition of the FCCMS Application from DSS to Client
- Manage and provide guidance to the FCCMS functional team.
- Develop and lead continuing user education programs.
- Lead the functional analysis and design activities for the FCCMS implementation.
- Work with Counties to solve many of the most complex business process changes.
- Manage the defects and quality metrics related to the maintenance of the FCCMS application.
- Participate in the implementation of FCCMS Enhancements
- Analyze vendor business designs and validate functionality meets approved state requirements.
- Lead the turnover of the FCCMS Application to another organization.
- Coordinate with state subject matter experts to confirm system functionality meets end user expectations.
- Supervise the testing team in developing scenarios, scripts, and executing as necessary.
- Triage incidents discovered during all phases of testing. These include defects, design issues, and functional scope changes. This includes coordinating with vendor development staff to communicate issues and provide potential solutions.
- Review all relevant vendor documentation including but not limited to business requirements documentation, test plans, technical design documentation.
- Consult with the Family Court Clerk of Court Committee to determine enhancement priorities.
- Assist in leading the requirements, design, and testing efforts for the E-Filing initiative for Client.
Required Skills (rank in order of Importance):
- 7+ years of experience using and configuring the Family Court Case Management System (FCCMS)
- 5+ years of experience designing and documenting software solutions.
- 5+ years of experience managing and defining software requirements.
- 5+ years of experience managing complex software implementations.
Preferred Skills (rank in order of Importance):
- Expert understanding of testing concepts such as Component Testing, Integration Testing, Performance Testing, Regression Testing and Acceptance Testing
- Previous experience managing software testing, and software development teams.
- Ability to read and understand data models and to use SQL to query data.
- Experience managing a project during the Maintenance and Operations phase.
- Experience in E-Filing Systems
Required Education:
BA or BS Degree or equivalent work experience
Soft Skills:
- Strong Analytical Skills
- Strong Ability to communicate (orally and written) effectively with technical, non-technical staff, customers/stakeholders (State and Federal) and executives.
Additional Skills:
- Ability to use MS Office, SharePoint, MS Teams, Visual Studios, Microsoft Test Manager, and Microsoft Project effectively
Never miss an opportunity! Create an alert based on the job you applied for.
