Description
**Active A+ is required for consideration**
**SHIFT: Wednesday - Sunday 7:00am - 4:00pm**
We are looking for an experienced Field Technician II to support desktop and audiovisual technology across public transport operations in Dallas, Texas. This Long-term Contract position is ideal for someone who is comfortable working hands-on with end-user devices, imaging workflows, and peripheral equipment in a fast-paced environment. The role focuses on maintaining reliable workstation performance, resolving technical issues in the field, and ensuring audio visual systems and connected hardware function smoothly.
Responsibilities:
Provide onsite technical support for desktops, workstations, and related end-user hardware throughout Dallas, Texas.
Prepare, configure, and deploy computers using established imaging methods to ensure devices are ready for operational use.
Diagnose and resolve issues involving peripheral equipment such as monitors, keyboards, printers, docking stations, and other connected devices.
Support installation, troubleshooting, and maintenance of audio visual equipment to keep meeting and operational spaces fully functional.
Perform hardware replacements, device setup, and system validation to minimize downtime for users.
Respond to service requests and technical incidents with a focus on timely resolution and clear communication.
Document completed work, device configurations, and recurring issues to support service continuity and future troubleshooting.
Requirements
**Active A+ is required for consideration**
**SHIFT: Wednesday - Sunday 7:00am - 4:00pm**
Hands-on experience with desktop support in a field or onsite service environment.
Practical knowledge of desktop imaging, computer imaging, and device deployment processes.
Ability to troubleshoot peripheral devices and peripheral equipment effectively.
Familiarity with audio visual hardware support, setup, and issue resolution.
Strong problem-solving skills with the ability to manage multiple support tasks independently.
Clear communication skills and a detail-oriented approach when assisting end users.
Ability to work in a public transport environment while following operational and safety expectations.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 04951-0013445059
- Posted 18 hours ago
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