Zuora Revenue Consultant

Key Responsibilities Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction.Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Revenue, and Payments.Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations.Workflow & API Management: Configure and troubleshoot Zuora Workflows, REST/SOAP APIs, and ex

Zuora Revenue Consultant Contract Role Remote Key Responsibilities Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction. Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Revenue, and Payments. Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations. Workflow & API Management: Configure and tr

Job Description Title: Product Support Specialist Location: Remote - PST hours Shift:- After a few weeks of training M-F, you will be switched to a shifted schedule, either Tues-Sat or Sun-Thurs. Previous Experience (Must Have): Must have experience handling and resolving customer support tickets across Tier 1, Tier 2, and escalated support cases. Must have experience supporting SaaS platforms, developer tools, AI products, or other technical software solutions. Must have worked in an environm

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanfor