Halo ITSM (Halo Service Desk)

We are looking for a resource with strong experience in Halo ITSM (Halo Service Desk). The customer is in the process of replacing ServiceNow with Halo, so prior migration or implementation experience with Halo will be highly preferred. The candidate should have good understanding of ITSM processes and workflows. Experience integrating Halo with other enterprise tools will be a plus.

Job Description We are looking for a resource with strong experience in Halo ITSM (Halo Service Desk). The customer is in the process of replacing ServiceNow with Halo, so prior migration or implementation experience with Halo will be highly preferred. The candidate should have good understanding of ITSM processes and workflows. Experience integrating Halo with other enterprise tools will be a plus. This is a priority requirement, please share relevant profiles.

Dexian Government Solutions is recruiting for a Service Management Lead (SML) to support our contract at the Environmental Protection Agency (EPA) Multi-Regional IT Support Services (MRITSS) R9 in Los Angeles, CA. Target Salary: $150,000.00 Position Overview: Serves as the primary Government liaison and escalation POC at the task order level. Oversees IT support and ITIL service management processes, ensuring effective execution, continual improvement, and alignment with ISO 20000 standards. Pr

Description Job Title IT Support Supervisor / Help Desk Manager IT Company Overview A globally recognized professional services organization based in Los Angeles, California, with offices across major U.S. cities, delivers high-impact expertise in a fast-paced, client-centric environment. The organization prioritizes operational excellence, secure systems, and reliable technology support to serve its distributed workforce. Its IT function plays a mission-critical role in ensuring seamless ser