Contact Center BA

Job Title: Sr Network Engineer Location: Oakbrook Terrance, IL Schedule: Hybrid - (schedule: T, W, TH onsite) Position Overview We are seeking a Sr-Level Network Engineer to support Exelon's network refresh programs across multiple projects, including branch refreshes and real estate/customer initiatives (e.g., new site builds). This role will be primarily focused on configuring and supporting Cisco routers and switches in a hybrid environment, with opportunities to work alongside s

Our close client for over the last 15 years, one of the world's most influential science-led companies, is looking to add a Network Engineer to their team immediately. They are a global powerhouse operating across 170+ countries, keeping the world's food safer, water cleaner, and energy systems more efficient. Trusted by Fortune 500 food manufacturers, five-star hotels, and leading hospitals, our client sits at the intersection of sustainability and essential infrastructure and when things have

We are seeking an experienced Contact Center Business Analyst to support a major contact center platform migration project from Cisco to NiCE. The ideal candidate will have strong experience working with Contact Center technologies such as Cisco, NiCE, or Genesys and will collaborate with business and technical teams to gather requirements, support migration activities, and ensure smooth project delivery. Job TitleContact Center Business Analyst (BA) LocationChicago, IL Duration6+ Months Job Des

Title: NICE Cxone Consultant Location: Fortmill, SC (Remote) Position: Contract JOB DESCRIPTION: Design Development Architect design and maintain NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategiesBuild and automate call center workflows including writing call flows prompts and scriptsEnsure adherence to SDLC processes for all development and deployment activitiesIntegration Automation Develop and maintain APIs middleware and ETL jobs for system integrationsImplemen