Technical Program Product Manager

Seattle, WA, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
On-site
USD $48.00 - 84.00 per hour
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Job Details

Skills

  • Cloud Computing
  • Partnership
  • System Requirements
  • Process Optimization
  • Root Cause Analysis
  • Data Quality
  • Auditing
  • Collaboration
  • Business Readiness
  • Training
  • Knowledge Sharing
  • Documentation
  • Reporting
  • Requirements Elicitation
  • Process Improvement
  • Continuous Improvement
  • Salesforce.com
  • Analytical Skill
  • Workflow
  • Communication
  • Agile
  • Scrum
  • Management
  • Professional Services
  • Program Management
  • Business Analysis
  • Artificial Intelligence
  • Job Boards

Summary

Join a high-visibility role supporting the growth and continuous improvement of a global professional services organization within a leading cloud environment. This opportunity is ideal for someone who enjoys turning business challenges into scalable process and system improvements through strong analysis, stakeholder partnership, and Salesforce expertise.
Responsibilities
  • Partner with cross-functional stakeholders to gather, refine, and document business and system requirements.
  • Analyze current processes to identify inefficiencies and recommend practical improvements that support scale and consistency.
  • Help define and improve functional and technical solutions that align with business goals and operational needs.
  • Support process optimization efforts by translating pain points into clear requirements and actionable next steps.
  • Use data and root-cause analysis to surface insights, validate assumptions, and inform recommendations.
  • Monitor system and data quality through regular audits to help ensure accuracy and completeness.
  • Collaborate with global teams to communicate findings, support implementation efforts, and contribute to business readiness.
  • Serve as a subject matter resource for assigned functional areas and assist with training or knowledge sharing as needed.
  • Contribute to internal documentation and reporting that supports program visibility and operational effectiveness.
Skills
  • Strong experience gathering requirements and documenting business needs.
  • Background in business process optimization, design, and continuous improvement.
  • Hands-on experience with Salesforce.
  • Ability to work effectively with stakeholders across technical and non-technical teams.
  • Strong analytical skills with the ability to interpret data and turn insights into recommendations.
  • Experience supporting complex systems, operational workflows, or enterprise applications.
  • Clear communication skills, both written and verbal, with the ability to present ideas confidently.
  • Experience working in Agile/Scrum environments.
  • Bachelor's degree or equivalent professional experience.
  • Ability to manage multiple priorities in a fast-paced environment.
Preferred Skills
  • Experience with professional services automation tools, including Certinia/FinancialForce.
  • Background in a high-growth technology environment.
  • Experience supporting large-scale system deployments or operational transformation efforts.
  • Comfort creating visual, easy-to-understand solutions and recommendations for diverse audiences.
  • Previous experience in a role focused on program management, business analysis, or systems improvement.

Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued and every team member has the opportunity to contribute and succeed. We welcome candidates from all backgrounds and encourage applications from individuals who bring unique experiences, ideas, and ways of thinking.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $48 - $84 per hour based on qualifications and experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 75457
  • Posted 5 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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SD

Soumoddep Das

Recruiter @ Horizontal Talent
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