We are looking for an experienced Application Training Materials Developer to design and develop high-quality training content that supports application adoption for internal teams and external clients.
Key Responsibilities:
Design end-to-end training solutions for new/existing applications
Create user guides, process playbooks, QRGs, job aids, system simulations, and training decks
Develop role-based learning paths for operations, implementation, account management, and client users
Translate complex technical workflows into simple, user-friendly training content
Partner with SMEs, Product Owners, Technology & Operations teams
Support UAT, go-live readiness, and post-launch stabilization
Maintain content governance, templates, version control, and compliance standards
Continuously improve training content based on feedback and system changes
Required Skills:
3 7+ years in Training Development / Instructional Design
Strong technical writing and editing skills
Experience creating application/system training documentation
Familiarity with AI or modern tools for documentation & learning content creation
Healthcare domain experience is mandatory
Experience supporting implementation / migration projects preferred