Key Responsibilities / Requirements
• Design, develop, configure, and support UKG Pro Workforce Management (WFM/Dimensions) solutions, including Timekeeping, Scheduling, Accruals, Attendance, Leave, and Workforce Central/Dimensions modules.
• Develop and maintain UKG Pro WFM integrations with HR, payroll, ERP, WMS, and third-party applications using APIs, web services, SFTP, XML/JSON, and integration platforms.
• Configure and support People Import, Employee Data, Pay Rules, Work Rules, HyperFinds, DataViews, Reports, Accrual Profiles, Attendance Points, and Schedule Groups.
• Develop and troubleshoot UKG interfaces and inbound/outbound integrations, including file-based and API-based data exchanges.
• Perform SQL queries and data analysis to investigate employee, timecard, schedule, accrual, payroll, and integration issues.
• Support production incidents, enhancements, defects, and change requests, including root-cause analysis and permanent corrective actions.
• Work with HR, Payroll, IT, WMS, SAP, and business teams to translate requirements into scalable UKG WFM solutions.
• Support unit testing, SIT, UAT, regression testing, deployment, post-production validation, go-lives, hypercare, and upgrades.
• Troubleshoot SSO, OAuth, service accounts, security profiles, Data Access Profiles, authentication, and integration connectivity issues.
• Monitor scheduled interfaces, SFTP transmissions, API transactions, integration failures, and reconciliation between source and target systems.
Key Skills
UKG Pro WFM | UKG Dimensions | Kronos | Timekeeping | Scheduling | Accruals | Attendance | People Import | HyperFind | DataViews | Reports | SQL | REST/SOAP APIs
| XML | JSON | SFTP | OAuth | SSO | SAP | WMS | Workday | Payroll Integrations | Production Support | UAT/SIT | JIRA | Incident Management | Root Cause Analysis
