Director of Information Technology

Description

We are looking for an experienced IT Director to guide enterprise technology operations and provide high-level leadership across service delivery, governance, and long-term planning. This role is based in Westerville, Ohio, and is suited for a strategic leader who strengthens operational performance through teams, partners, and disciplined oversight. The ideal candidate will bring a strong background in regulated environments and a proven ability to align technology operations with business priorities, risk controls, and organizational growth.

Responsibilities:
Direct enterprise IT operations with a focus on stability, performance, security, and compliance across the organization.
Lead the IT function by setting priorities, assigning accountability, and developing managers and team leaders to execute effectively.
Oversee technology budgeting, forecasting, expense management, and financial decision-making to ensure responsible use of resources.
Prepare for and support audits, regulatory reviews, and control assessments by maintaining strong operational readiness and risk awareness.
Manage relationships with external service providers, monitoring service levels, performance metrics, and contractual commitments.
Strengthen core IT service management practices, including incident response, change control, problem resolution, and asset oversight.
Create executive-level reporting that communicates service health, operational risks, and overall technology effectiveness.
Partner with senior business leaders to shape and deliver technology roadmaps that support growth, scalability, and operational efficiency.
Drive organizational and process improvements by evaluating current operating models and leading meaningful change initiatives.
Track developments in technology, compliance, and industry practices to inform operational strategy and future planning.

Requirements

Demonstrated success leading IT teams within regulated, compliance-focused, or audit-intensive environments.
Strong leadership skills with the ability to influence stakeholders, delegate effectively, and build accountability across teams.
Experience managing IT budgets, vendor relationships, contract performance, and third-party service delivery.
Bachelor's degree in Computer Science, Information Systems, or a closely related field.
At least five years of leadership experience overseeing IT operations in environments with regulatory oversight.
Proven ability to lead enterprise-level technology initiatives involving multiple departments and stakeholder groups.
Working knowledge of infrastructure and operational technologies such as Active Directory, backup solutions, Cisco environments, hardware platforms, and configuration management tools.

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