Project Manager (W2 Only) - Remote Role

About this Position:

Job Title: Project Manager

DAILY DUTIES / RESPONSIBILITIES:

• Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document.

• For Severity 1 or Major Incidents, establish and provide timely updates to the stakeholders as well as coordinate efforts between resources/teams to bring the systems back to operational capacity.

• Create and distribute After Action Review to department leadership, executive management and stakeholders.

• Create/Maintain weekly status report of all open incidents.

• Ensure compliancy in all aspects of the incident management.

• Liese between Project Manager and various teams involved in the project.

• Conduct weekly meetings and follow up status reports related to security risks that could impact daily operations.

• Present any production impacting Change Requests to the Change Advisory Board to obtain necessary approvals.

REQUIRED SKILLS:

• 5+ years of experience as a Project Manager.

• 5+ years of experience with MS Project.

• 5+ years of experience with MS Visio.

• 5+ years of experience with Waterfall methodology.

• 3+ years of experience with BMC Footprints Ticketing System.

• 3+ years of experience with Medicaid Healthcare eligibility.

• 3+ years of experience with release coordination.

PREFERRED SKILLS:

• Experience with incident management.

• Experience with PowerBI.

• Experience with SQL.

• Bachelor's degree.

• ITIL certifications.