ServiceNow Architect - ITFM & ApptioOne

Remote • Posted 1 day ago • Updated 1 day ago
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Contract Independent
Contract W2
No Travel Required
Remote
Depends on Experience
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Job Details

Skills

  • ServiceNow ITFM

Summary

Job Overview

We are seeking a ServiceNow Architect with strong expertise in IT Financial Management (ITFM) to design, implement, and lead enterprise-scale ServiceNow solutions. This role will focus on aligning business requirements with ServiceNow capabilities, with key integrations across ApptioOne and Databricks.

You will play a client-facing leadership role, driving solution architecture, implementation, and delivery while ensuring alignment with ITIL best practices and organizational goals.


Key Responsibilities

  • Lead the design and implementation of ServiceNow ITFM solutions aligned to business needs
  • Provide technical leadership to project teams and guide end-to-end delivery (design → go-live → stabilization)
  • Build and enhance ServiceNow ITFM capabilities, including integrations with ApptioOne and Databricks
  • Collaborate with stakeholders to translate business requirements into scalable solutions
  • Drive client-facing discussions, demos, and presentations
  • Participate in Agile ceremonies (story grooming, sprint planning, execution)
  • Oversee data integrations, ETL pipelines, and workflows within ServiceNow
  • Identify and manage risks, dependencies, and technical challenges
  • Ensure adherence to ITIL processes and best practices
  • Work closely with cross-functional teams to ensure timely and quality delivery

Required Skills & Experience

  • 5+ years of ServiceNow development and architecture experience
  • Strong expertise in ServiceNow ITFM (IT Financial Management)
  • Experience with IT Service Level Management (ITSLM)
  • Solid understanding of cloud financial management / FinOps
  • Hands-on experience with ServiceNow integrations, APIs, and data workflows
  • Strong knowledge of ITIL processes and service management frameworks
  • Ability to design scalable solutions and understand downstream impacts
  • Proven experience in client-facing roles and stakeholder management
  • Excellent communication and presentation skills
  • Ability to work in fast-paced, high-pressure environments

Preferred Qualifications

  • Experience with:
    • ApptioOne (ITFM / TBM tools)
    • Databricks or modern data platforms
    • CSDM (Common Service Data Model)
    • ITOM and Enterprise Architecture
  • ServiceNow certifications (CSA, CIS, or Architect-level) preferred

Leadership Experience

  • 3+ years in team leadership / project delivery roles
  • Experience leading distributed teams and complex implementations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: unitca
  • Position Id: 8940988
  • Posted 1 day ago

Company Info

About Axiom Global Technologies, Inc.

Our vision is to be a Premier Business Partner to our clients across all our service verticals. We deliver a more complete and superior value to our clients than our competition. While growing in size and complexity, we remain agile to the ever-changing needs and expectations of our clients and employees.

Axiom s mission is to empower our clients become high-performance businesses by consistently delivering value; leveraging the power of Axiom s delivery capabilities across all service lines.

Attaining our vision requires that we continually evaluate our performance at every level of the organization. Innovative ideas and industry best practices are implemented quickly and monitored closely.

Our goals and aspirations are sustained by hiring and retaining a global workforce of the highest caliber. We regard our employees as our greatest asset and provide an ever enjoyable, yet challenging, work environment.

We remain committed to the professional and monetary growth of each employee, while expecting commitment to the Axiom business model in return. Sincere effort and superior performance is always encouraged, recognized and rewarded.

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