Hybrid in Charlotte, North Carolina
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Today
Role Type W2 only Key Responsibilities Architect and develop AI-driven IVR and conversational systems using PythonBuildEnglish-Spanish translationsystems.Perform data analysis usingSQLon large-scale IVR and interaction datasetsDesign and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use casesLead development ofagentic AI workflowsfor multi-step customer interactionsEstablishLLMOps best practices, including monitoring, evaluation, and lifecycle managementPartner w
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