Bilingual Senior AI Engineer

Hybrid in Charlotte, NC, US • Posted 19 hours ago • Updated 19 hours ago
Contract W2
No Travel Required
Hybrid
Depends on Experience
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Job Details

Skills

  • 5+ years in AI/ML
  • Strong Python expertise
  • Hands-on with NLP (Text Classification
  • Clustering)
  • Solid experience with LLMs (RAG
  • Prompt Engineering
  • Evaluation)
  • Bilingual: English & Spanish

Summary

Role Type – W2 only

Key Responsibilities

  • Architect and develop AI-driven IVR and conversational systems using Python
  • Build English-Spanish translation systems.
  • Perform data analysis using SQL on large-scale IVR and interaction datasets
  • Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
  • Lead development of agentic AI workflows for multi-step customer interactions
  • Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management
  • Partner with IVR platform, speech engineering, and product teams
  • Mentor offshore and junior AI engineers

Required Skills & Experience

  • 5+ years of experience in AI / ML
  • Very strong proficiency in Python
  • Proven expertise in NLP, including:
    • Text classification
    • Clustering
  • Hands-on experience with LLMs:
    • Prompt engineering
    • Evaluation frameworks
    • Retrieval-Augmented Generation (RAG)

Good to Have

  • Experience with Agentic AI and multi-agent orchestration
  • Experience with LLMOps / MLOps in production environments
  • Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172652
  • Position Id: 8936618
  • Posted 19 hours ago

Company Info

About Elista Global LLC

Elista Global is a premier strategic solutions partner, dedicated to connecting leading businesses with elite talent in technology, finance, and accounting. We go beyond traditional staffing to become an extension of your team, delivering the expertise needed to drive digital transformation and achieve ambitious business goals.

Our strength lies in our deep industry knowledge and our curated network of specialists. We don’t just fill positions; we build custom teams designed to solve complex challenges and deliver tailored, scalable solutions.

While we are building our legacy on a foundation of fresh thinking and modern strategies, our commitment to excellence mirrors the proven track record of industry leaders. We are proud to partner with forward-thinking enterprises, delivering exceptional results through a culture of collaboration, knowledge sharing, and true strategic partnership.

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