SAP S/4 HANA Functional Lead

Job#: 3031267

Job Description:

12+ Month Contract

Hybrid On-Site Dearborn MI

$50-75

SAP S/4HANA Functional Lead - Order-to-Cash (OTC)

Position Overview:

The SAP S/4HANA Functional Lead (OTC) is responsible for end-to-end ownership of order management, pricing, and billing processes within SAP S/4HANA. This role leads fit-to-standard decisions, governs functional design and configuration, and ensures quality across requirements, testing, cutover, and user adoption. The position is critical to ensuring effective sales execution, accurate billing, revenue realization, and alignment with vehicle management processes.

Core Responsibilities

OTC Product Ownership

• Own end-to-end OTC processes, including lead-to-order handoffs, order management, pricing, availability, delivery, billing, returns, credit/debit processing, and customer service.
• Define and enforce standardized sales processes across regions and channels, while managing approved local variations.
• Establish and track OTC KPIs (e.g., order cycle time, perfect order rate, OTIF/fill rate, billing accuracy, dispute resolution cycle time, and DSO drivers).

Solution Design

• Lead design decisions across:
  • Sales document types, item categories, copy control, and partner determination
  • Pricing procedures, condition techniques, and rebate/settlement processes (if applicable)
  • Billing types, billing plans/milestones, and invoicing/output requirements
  • Credit and debit memo processes
• Ensure alignment with revenue recognition, tax, and compliance requirements in collaboration with Finance.
• Create and review functional specifications for enhancements, integrations, and outputs.

Integrations & Cross-Functional Alignment

• Collaborate closely with:
  • Finance (FI/CO) for billing, revenue recognition, tax, and profitability
  • Customer master/data governance teams for partner roles and hierarchies
  • Customer/dealer portal teams
• Validate end-to-end processes across integrated systems (EDI, middleware, carriers, tax engines, and payment platforms).

Reporting, Controls & Security

• Define reporting requirements (e.g., billing status, blocks, pricing overrides).
• Ensure appropriate controls are in place (approval workflows, audit trails, pricing governance).
• Partner with security teams to enforce segregation of duties (SoD) and role design.

Testing Leadership (Quality Gate Ownership)

• Own UAT strategy and execution; support SIT for end-to-end coverage.
• Develop and approve test scenarios, including standard and exception cases (e.g., backorders, partial deliveries, returns, cancellations, billing blocks, credit holds).
• Lead defect triage, prioritization, validation, and readiness sign-off.

Data Readiness

• Define and validate:
  • Customer master data (business partners, hierarchies)
  • Material master sales views
  • Pricing conditions, contracts, and discounts
  • Migration scope for open orders, deliveries, and billing documents
• Establish post-go-live data governance, ownership, and quality controls.

Cutover & Go-Live Readiness

• Define OTC cutover strategy (open orders, delivery/billing cutoffs, output readiness, EDI coordination).
• Ensure downstream systems and partners are prepared.
• Lead hypercare support and stabilization efforts.

Change Management & Training

• Assess role impacts across sales, pricing, and billing teams.
• Review and approve training materials, job aids, and SOPs.
• Build and leverage a super-user network to drive adoption and compliance.

Vendor/SI Governance & Stakeholder Management

• Act as the primary SME for OTC design decisions and tradeoffs.
• Facilitate workshops, manage RAID logs, and resolve cross-functional issues.
• Provide clear communication on risks, dependencies, and go/no-go readiness.

Required Qualifications

• 7-12+ years of experience in sales operations/OTC and/or SAP Sales functional leadership.
• 1-2+ years of SAP S/4HANA implementation experience (or ECC to S/4 transformation) with OTC ownership.
• Deep expertise in pricing, order management, delivery, and billing processes.
• Experience or familiarity with SAP Vehicle Management System (VMS) and its integration with OTC, Finance (RTR), and logistics.
• Strong cross-functional leadership across Finance, Supply Chain, and Master Data teams.
• Proven ability to drive fit-to-standard decisions and manage scope effectively.

Required Skills

• Strong SAP S/4HANA Sales functional knowledge, including configuration impact awareness
• UAT leadership and quality governance
• Integration knowledge (EDI, middleware, tax/payment systems) and issue resolution
• Strong executive communication and stakeholder management
• Experience with Settlement Management/Rebates, Output Management (BRF+), and Fiori apps
• Exposure to SAP SD/VMS, Finance integration, and customer/dealer portals
• Experience with complex pricing models

Education

• Bachelor's Degree required
• Master's Degree preferred

Additional Information

• Hybrid schedule: 4 days onsite, 1 day remote
• Location: Dearborn, MI
• Fully remote is not an option; candidates must be local to the Metro Detroit area or able to relocate prior to start

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.