Information Technology Manager

IT MANAGER

Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient is a 2025 winner of Inc. Magazine's Best Workplaces for the third year in a row!

We're looking for a dynamic Information Technology (IT) Manager who shares our values of communication and client interaction for a client in Madison, WI. As a Prescient IT Manager, you will:

• Establish, Maintain, and Provide the engineering direction needed to connect and configure Microsoft servers on enterprise networks;
• Oversee the IT infrastructure, application development projects and personnel onsite at our client sites;
• Work cross-functionally across several clients' enterprises between technology and the rest of their business to design and implement large scale solutions; and
• Implement Prescient Solutions' best practices.

***Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.***

IT Manager Responsibilities

• Manages the IT operations for our clients;
• Ensures that the highest level of customer satisfaction is achieved in-line with objectives by quickly resolving application, hardware, software, network and service issues;
• Maintains records of new procedures and account documents;
• Schedules and directs systems upgrades and maintenance;
• Contributes to the development of the Prescient team, including recruitment and performance appraisals; and
• Performs other duties and assists with special projects as needed.

• Technical expertise of Microsoft M365, Azure, networking (Cisco, Fortinet), virtualization, and security;

• Experience developing strategies and tactics into overall management approach;

• Proven Client and Project Management capabilities; and

• Authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits include:

• Medical, Dental, Vision Insurance
• 15+ days Paid Time Off (PTO)
• Monthly BYOD expense reimbursement
• Professional Development
• Employee Assistance Program
• Discretionary 401(k) employer contribution

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