Lead Datacenter/ Datacenter Technician

We are seeking a Lead Regional Field Technician/ Field Technician to support site surveys, smart hands services, and onsite infrastructure deployments across multiple customer locations. This role will serve as the onsite lead, overseeing field technicians, partner resources, and subcontractors to ensure successful project execution and high-quality deliverables.

The ideal candidate has strong leadership skills, hands-on networking experience, and the ability to manage multiple concurrent projects in dynamic environments.

Key Responsibilities

• Serve as the onsite lead and primary liaison for field teams and subcontractors.
• Conduct site surveys and review findings with customers and engineering teams.
• Develop and maintain documentation for site surveys and installation activities.
• Analyze and interpret technical documentation to stage devices per predefined specifications.
• Coordinate and manage field technicians across multiple active projects.
• Work closely with Project Management to execute onsite activities.
• Train field technicians on quality standards, expectations, and procedures.
• Perform Dead on Arrival (DOA) / Green Light testing.
• Conduct post-installation Quality Assurance checks.
• Integrate infrastructure components using slotting matrices and cabling diagrams.
• Provide console management access to enable remote engineering support.
• Perform structured cabling tasks including pulling, securing, splicing, and running conduit.
• Execute physical installation tasks including unboxing, racking, mounting, and connecting network equipment.
• Ensure proper documentation and as-built deliverables are completed.

Required Qualifications

• Minimum 3+ years of progressive experience in network implementation, infrastructure deployment, or related field.
• Leadership experience managing small teams in field environments.
• Strong knowledge of network cabling standards and fiber optic types.
• Understanding of infrastructure technologies and data center environments.
• Working knowledge of networking protocols and command line interfaces (Cisco IOS, JunOS, etc.)
• Experience upgrading and managing operating systems on networking equipment (Cisco, Juniper, etc.)
• Familiarity with network heat mapping tools such as Ekahau.
• Ability to communicate effectively with customers and internal teams during issue resolution.
• Strong analytical, decision-making, and problem-solving skills.
• Ability to prioritize tasks and manage time effectively in high-pressure environments

Preferred Certifications & Education

• Degree in Computer Science, Electrical Engineering, or equivalent experience.
• BICSI Installer certification or equivalent knowledge.
• CCENT, Network+, A+, or equivalent certifications.
• Experience working in data center environments.