What We Need CORPAY is currently looking to hire a Supplier Strategy & Analytics Director within our Supplier Network division. This position falls under our Corporate Payments line of business. There are 3 areas of location we will consider: Atlanta, Nashville, or Richmond. In this role, you will responsible for transforming operational insights into actionable improvements across the Supplier Outreach organization. This role combines advanced analytics, systems thinking, and cross-functional leadership to monitor departmental performance, identify improvement opportunities, and support strategic decision-making.
The Director will analyze operational and performance data, develop reporting frameworks, and communicate findings clearly to senior leaders as well as front-line team members. Success in this role requires the ability to influence and lead initiatives within a matrixed environment, guide process optimization efforts, and enhance the supplier experience through data-backed recommendations.
This position works closely with senior leadership, Supplier Outreach managers, Strategy, Product, Finance, Data Analytics, Technical Support, and other stakeholders to ensure alignment on KPIs, process design, and operational execution.
You will report directly to VP, Vendor Enrollment and regularly collaborate with your team and other departments.
How We Work As a Director, Supplier Strategy & Analytics, you will be expected to work in an office environment. CORPAY will set you up for success by providing:
- Assigned workspace in office.
- Company-issued equipment + remote access
Role Responsibilities The responsibilities of the role will include:
Operational Performance & Analytics - Analyzing operational data to monitor Supplier Outreach performance, identify trends, and recommend improvements.
- Developing metrics, dashboards, and reporting frameworks to track efficiency, SLA adherence, and quality.
- Translating complex analyses into clear messages tailored to senior executives, managers, and entry-level teams.
- Conduct root-cause analyses to diagnose process or system issues and recommend corrective actions.
- Create and maintain success metrics/KPIs for key initiatives and evaluate progress against goals.
Process Optimization & Quality Improvement - Identifying and prioritizing opportunities to improve supplier outreach processes, systems, and workflows.
- Defining, documenting, and enhancing operational standards, controls, and quality management frameworks.
- Partnering with cross-functional teams to resolve escalated operational or customer-experience issues.
- Providing process mapping expertise to ensure consistency, efficiency, and high-quality execution.
Cross-Functional & Indirect Leadership - Leading and influencing teams in a matrixed reporting environment, driving alignment without direct authority.
- Collaborating with stakeholder groups across the organization to clarify requirements and drive improvement projects forward.
- Serving as a trusted partner for leadership on process design, operational strategy, and analytic insights.
Systems, Testing & Product Support - Partnering with product and technical teams to understand system capabilities and ensure performance meets expectations.
- Leading or supporting user acceptance testing (UAT) for system changes and large, complex initiatives.
- Identifying deviations, defects, or breakdowns in system performance and collaborate on solutions.
Qualifications & Skills - Bachelor's degree required; technical degree preferred (Engineering, Systems Design, Information Systems, etc.).
- 8-10 years of experience in analytics, systems design, operations analysis, process improvement, or quality management.
- Experience with Agile and continuous improvement methodologies preferred.
- Experience leading or influencing cross-functional teams and driving results in an indirect leadership environment.
- Project management experience with large or complex initiatives is a plus.
Skills & Capabilities - Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to interpret complex data and communicate insights effectively to all organizational levels.
- Skilled in process mapping, workflow design, and identifying operational inefficiencies.
- Proficiency in analytical tools such as SQL, Power BI, or similar.
- High-level proficiency with Microsoft Excel and PowerPoint.
- Creative, innovative thinker who proactively identifies issues and improvement opportunities.
Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
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