Position Summary
We are seeking an experienced Test Program Manager / Quality Engineering (QE) Transformation Lead to lead discovery, due diligence, transition, and workforce planning activities for a large-scale healthcare transformation program.
The ideal candidate will have extensive experience in Quality Engineering, enterprise testing program management, Testing Center of Excellence (TCoE) setup and governance, and managed services transitions. This role will be responsible for assessing the current testing landscape, defining the future-state operating model, establishing governance frameworks, and ensuring a smooth transition to a scalable, high-quality testing organization.
The candidate must have strong healthcare payer domain knowledge, including Facets, EDI transactions (834, 835, and 837), claims processing, enrollment, billing, and provider management. The role requires strong leadership, stakeholder management, workforce planning, and executive communication skills, along with familiarity with modern Quality Engineering practices and tools such as Playwright, Azure DevOps, and CI/CD.
Required Qualifications
12+ years of experience in Quality Engineering, software testing, or enterprise testing.
5+ years of experience leading large-scale testing programs or QE transformation initiatives.
Proven experience in discovery, due diligence, transition planning, and managed services engagements.
Experience establishing, scaling, or managing a Testing Center of Excellence (TCoE).
Strong expertise in workforce planning, hiring, resource management, sourcing, and vendor management.
Experience managing distributed onshore/offshore delivery teams.
Strong stakeholder management, leadership, presentation, and executive communication skills.
Healthcare payer domain experience, including Facets and EDI transactions 834, 835, and 837.
Understanding of claims processing, enrollment, billing, and provider management.
Working knowledge of Playwright, Azure DevOps, CI/CD, and modern Quality Engineering practices.
Preferred Qualifications
Extensive healthcare payer and Facets implementation or testing experience.
Experience leading managed services transitions and large-scale testing organization transformations.
Expertise in discovery, due diligence, operational assessments, and transition readiness.
Experience with Test Data Management strategies and implementations.
Performance Engineering and non-functional testing leadership experience.
Exposure to AI-enabled Quality Engineering, intelligent automation, and emerging testing technologies.
