Job Summary
We are seeking an experienced End-to-End (E2E) Test Lead with strong expertise in Quality Engineering, healthcare payer systems, and the Facets healthcare platform. The ideal candidate will have a proven track record of leading large-scale E2E testing programs across multiple applications, integrations, and business domains, ensuring end-to-end quality, business process validation, and release readiness.
The E2E Test Lead will be responsible for defining test strategies, managing System Integration Testing (SIT), E2E testing, Regression Testing, and User Acceptance Testing (UAT), and coordinating cross-functional teams across business, development, QA, and vendor organizations. This role requires extensive experience with healthcare payer processes, defect governance, test execution management, and stakeholder communication.
Required Qualifications and Experience
10+ years of experience in Quality Engineering, Software Testing, or Quality Assurance.
5+ years of experience leading large-scale E2E testing programs in complex enterprise environments.
5+ years of hands-on experience with the Facets healthcare system.
Strong experience in healthcare payer platforms, workflows, and business processes.
Proven experience managing multi-application, multi-vendor testing engagements and complex system integrations.
Extensive experience with SIT, E2E, Regression, and UAT planning and execution.
Strong expertise in test strategy development, test planning, test execution management, defect triage, defect governance, and release validation.
Experience testing healthcare payer functions, including:
Claims processing and adjudication
Enrollment and membership management
Provider management
Billing and payment processing
Care management
Prior authorization
EDI transactions and integrations
Proficiency with test management and delivery tools such as Jira, qTest, and Azure DevOps.
Experience coordinating distributed onshore/offshore teams and managing client and executive stakeholders.
Strong analytical, organizational, communication, problem-solving, and leadership skills.
Ability to manage multiple testing workstreams, resolve cross-functional dependencies, and drive testing deliverables within established timelines.
