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QA Analyst - Oracle CC&B (Customer Care & Billing)

New York, NY, US • Posted 17 hours ago • Updated 37 minutes ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Billing
UAT
QA
Oracle CC&B
Utilities
Customer Care
Bill
Customer Care and Billing
Oracle Utilities framework
CC&B
Customer Care & Billing
Oracle CC&B

Summary

Position: QA Analyst Oracle CC&B (Customer Care & Billing)

Location: New York (NY)

Experience: 10+ Years

Duration: Contract / Full-Time Employment

Job Summary:

We are looking for a QA Analyst with strong experience in Oracle CC&B (Customer Care and Billing) to join our team. The ideal candidate should have hands-on experience in testing utility-based applications and a solid understanding of billing, customer service, and meter-to-cash processes.

Key Responsibilities:

Perform manual and/or automation testing for Oracle CC&B applications
Analyze business requirements and create test plans, test cases, and test scripts
Validate billing, payments, customer management, and meter data processes
Execute functional, regression, integration, and UAT testing
Identify, log, and track defects using tools like JIRA or ALM
Collaborate with developers, business analysts, and stakeholders
Ensure quality standards are met in utility domain applications

Required Skills:

Over all 10 years of experience in IT in QA/Testing
3+ years of QA experience with Oracle CC&B (Customer Care & Billing)
Strong knowledge of Utilities domain (Electric, Gas, or Water)
Experience in end-to-end testing of billing and customer lifecycle
Good understanding of SQL for data validation
Familiarity with test management and defect tracking tools
Strong analytical and problem-solving skills

Preferred Skills:

Experience with automation tools (Selenium, etc.)
Knowledge of Oracle Utilities framework
Exposure to Agile/Scrum methodology

Nice to Have:

Experience with integration testing (CC&B with other systems like MDM, OMS)
Prior experience working with US-based utility clients

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121956
Position Id: 2026-4949
Posted 17 hours ago

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