QUALIFICATIONS
Key Requirements:
- Vendor-side fixed-price project delivery experience
- 2–3 end-to-end ServiceNow ITSM implementations required
- Experience with ITSM plus modules such as CMDB, ITAM, and ITOM
- Strong PM governance, budgeting, and stakeholder management background
- Personality and communication fit are critical for this role
Required Qualifications
· 14–20 years of overall IT experience with at least 8 years leading enterprise projects as a Project Manager.
· Proven experience managing fixed-price projects from the vendor/consulting side.
· Successfully delivered 2–3 end-to-end ServiceNow ITSM implementations.
· Experience leading implementations involving:
o ITSM
o CMDB
o ITAM
o ITOM
o Custom ServiceNow workflows
· Strong IT Services & Consulting background.
· Deep understanding of Waterfall and Hybrid delivery methodologies.
· Strong stakeholder management, communication, and governance experience.
· PMP, ITIL, or ServiceNow certifications preferred.
· Bachelor’s degree required.
Preferred Qualifications
· Public sector or government project experience
· Experience managing geographically distributed teams
· Strong change management and organizational transformation experience
Interview Process
1. Virtual interview with Lead PM
2. Virtual or onsite interview with Delivery Manager
3. Final onsite interview with Hiring Manager
Never miss an opportunity! Create an alert based on the job you applied for.
