Genesys Cloud Architecture

Required Skills: 5+ years of experience in Genesys Cloud (PureCloud) platform. Strong experience with IVR design, call flow development using Genesys Cloud Architect. Experience integrating with RESTful APIs, webhooks, and other cloud services. Proficiency in scripting languages (e.g., JavaScript, Python) is a plus. Good understanding of telephony concepts, SIP, routing, ACD, CTI, and WFM tools. Knowledge of contact center operations and customer engagement workflows. Experience with version con

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

Phone/Skype Hire. Remote Location: Remote Duration: 12+ months Clearance: and pass drug screening, background check, and Public Trust background investigation Required Skills: Core Platform & Certifications Genesys Cloud CX Professional Certification Genesys Cloud AI Digital Bots & Knowledge Certification Genesys Cloud Developer or Architect Certification Hands-on experience with: o Genesys Cloud AI Studio (AI Guides, Agentic Virtual Agents, Copilots) o Digital Bots: Development, deployment

Title: Sr. Genesys Cloud Engineer Location: REMOTE Duration: 6+ Months Contract to hire TN, EAD Video Interview Job Description (must be able to get US government security clearance..) Seeking an experienced Senior Genesys Cloud Engineer to lead the design, implementation, and optimization ofGenesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams. The ideal candidate will have deep expertise inG