Engineer 5 - Contingent

Job Description:

• Principal Engineer - Platform Engineering and Production Support

• This role supports a critical Platform Engineering team responsible for stabilizing, scaling, and operating applications as they move closer to production release.
• The team plays a key role in post-deployment, ensuring reliability, performance, and operational excellence across a portfolio of applications.
• This is not traditional infrastructure support-it is application-focused production engineering, requiring deep technical expertise, proactive issue prevention, and strong ownership of application health in cloud environments.

• Client is seeking a Principal Engineer to backfill a key contractor position within client Platform Engineering team.
• This candidate must be Day 1 ready, capable of operating in fast-paced, production-critical environments, and able to seamlessly balance multiple priorities.
• The ideal candidate is a strong DevOps and Site Reliability Engineering (SRE) professional with hands-on expertise in observability, incident management, and cloud platforms (OpenShift).
• They will play a leading role in supporting production systems, preventing outages, and improving system reliability through automation and intelligent monitoring.

• Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution
• Design and build advanced monitoring, alerting, and observability dashboards using tools such as Splunk, Grafana, AppDynamics, and Prometheus
• Proactively identify risks through gap analysis, anomaly detection, and predictive alerting, preventing production incidents before they occur
• Troubleshoot complex production issues across distributed microservices environments, reducing MTTR through deep technical expertise
• Drive adoption of modern SRE practices, including automation, AIOps, and intelligent monitoring solutions
• Support applications running on OpenShift and cloud-native platforms, with a focus on reliability and scalability
• Collaborate closely with development teams during release cycles, providing production-readiness guidance and operational support
• Participate in 24x7 on-call rotation, demonstrating urgency and ownership during incidents
• Mentor and guide engineers, helping elevate team capabilities in SRE, DevOps, and platform engineering practices
• Act as a trusted technical leader, able to quickly switch priorities and manage competing demands in a high-pressure environment

• A genuine, hands-on engineer who can operate across multiple roles (SRE, DevOps, Production Support)
• Strong ability to shift priorities quickly and respond with urgency in critical situations
• Deep understanding of application support in cloud environments, especially OpenShift
• Experience in the financial services industry strongly preferred
• Prior development experience is a plus, particularly in Java-based ecosystems

• 10 plus years of Platform and production support
• 5 years of Redhat Linux, OpenShift, Kubernetes, Java, microservices, Spring Boot, Python experience
• 5 years of Observability dashboard creation experience - Grafana, Splunk, SPLOC, AppDynamics
• 5 years of Observability alerts and Incident handling - AIOPS, Service now, Bigpanda etc.
• 4 years of React.js, Apache, Kafka, relational databases experience
• 4 years of distributed systems, microservices architectures, and cloud native platforms experience.

• Consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Engineering.
• Consult on the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced analytical and inductive thinking.
• Provide expertise to client senior leadership on innovative Engineering business solutions. Strategically engage with client personnel.

• 7 plus years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

• Preferred Max Bill Rate: $148/hour - please make every effort to stay within this range
• Job Locations: Irving, TX | Charlotte, NC | Minneapolis, MN
• Hybrid schedule: 3 days per week in-office, 8 hours required per in-office day

• Standard expectation: 8-hour workday
• Monthly on-call rotation (supported by offshore team; extended late hours are unlikely)
• Typical hours fall within 8:00 AM to 8:00 PM, with remaining time potentially on-call
• Generally, not expected to exceed 40 hours/week
• Start Date: ASAP

• Duration: 12-month contract with potential for extension and/or conversion (not guaranteed at this time)

• Round 1: 60-minute MS Teams interview
• Round 2: In-person interview
• Final decision with RTM involvement

Pay Range: $85-$95The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
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