Title: Digital Product Analyst
Location: Birmingham, Charlotte, Atlanta
Duration: 6 months
Pay Range: $45/hr - $60/hr
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Technical Skills
Must Have
Analytical & problem-solving sills
API & data validation
Postman/API testing tools
UAT Test Execution
Understand OAuth & consent flows
Nice To Have
- Account & Transaction Understanding
Aggregator ecosystem awareness
- The Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support.
- This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps.
Primary Responsibilities
- Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions
- Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required
- Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals
- Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs
- Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases
- Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases
- Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization
- Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement
- Plays a key role within product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up
- Supports product owner in day-to-day tasks, particularly around sprint management
- Provides material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs?for the value stream
- Identifies, takes ownership, and volunteers for tasks that will enable the team s success
- May act as coach and mentor to associates with less experience
Requirements
- Bachelor s degree and four (4) years in application support, business analysis or other related experience OR High School Diploma/GED and eight (8) years in application support, business analysis or other related experience
- Banking or financial services industry experience
- Experience with Agile, Scrum and/or Kanban
- May require on call support rotation after hours and/or weekends
Preferences
- Prior experience with Agile, Scrum and/or Kanban SAFe Practitioner (SP) Certification
- Experience as a business analyst or providing application support to include troubleshooting Banking or financial services industry experience
Skills and Competencies
- Ability to learn additional systems as needed Advanced ability to research, analyze data, and derive facts
- Demonstrated ability to work in a team environment when applicable
- Demonstrated ability to work under pressure and meet deadlines
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook, etc.)
- Strong project management skills
- Strong verbal, written communication, and organizational skills
- Strong work ethic and self-motivation
Never miss an opportunity! Create an alert based on the job you applied for.
