Unified Communications Team Lead

Req ID: 39729

Summary

Unified Communications Team Lead

Arlington, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation. SecuriGence is seeking a talented Unified Communications Team Lead to help contribute to our success. Come help us solve problems with Innovation through Intelligence.

Responsibilities

• Lead and supervise a team supporting Unified Communications services.
• Manage and maintain Cisco Call Manager (CUCM) and associated voice infrastructure.
• Administer and troubleshoot SIP-based communication systems and integrations.
• Oversee Video Teleconferencing (VTC) systems, including deployment, configuration, and support.
• Support and maintain OWL systems for cross-domain communication requirements.
• Troubleshoot complex voice, video, and collaboration issues across enterprise environments.
• Ensure availability, performance, and reliability of UC services.
• Provide technical leadership on UC-related projects, upgrades, and migrations.
• Coordinate with network, systems, and security teams to ensure proper integration of UC services.
• Monitor UC infrastructure using enterprise tools and respond to alerts and performance issues.
• Develop and maintain system documentation, diagrams, and standard operating procedures.
• Ensure compliance with security requirements, including DISA STIGs and other DoD standards.
• Support mission-critical operations, including after-hours maintenance and incident response
• Other duties as assigned.

Qualifications

• Bachelors degree in network management or other related fields.
• 6+ years of professional experience in network engineering.
• Cisco Certified Network Associate (CCNA)
• DOD IAT Level II Certification is required.
• TS/SCI required

Knowledge, Skills, and Abilities:

• Strong understanding of Cisco UC technologies, including CUCM, voice gateways, and endpoints.
• Deep knowledge of SIP, VoIP protocols, call routing, and dial plan design.
• Experience supporting and troubleshooting VTC systems and conferencing solutions.
• Understanding of cross-domain solutions such as OWL systems.
• Knowledge of networking fundamentals, including QoS, TCP/IP, DNS, and DHCP.
• Ability to diagnose and resolve complex UC and network-related issues.
• Familiarity with DoD security requirements, including NIST and DISA STIGs.
• Strong leadership and team management skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Ability to adapt to shifting priorities in a mission-critical environment.

How youll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOSs culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenegas impact on the world.

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Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

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