Project Manager

RESPONSIBILITIES:
Kforce has a client in Chicago, IL that is seeking a Project Manager to support a portfolio of initiatives focused on incident management, change management, and observability within an enterprise Infrastructure & Operations environment. This role will play a key part in driving coordination across multiple workstreams, ensuring alignment, visibility, and successful delivery as projects ramp up and transition into next phases.

Key Responsibilities:
* Manage and coordinate multiple initiatives across incident management and observability programs
* Provide big-picture oversight across projects, identifying dependencies and ensuring alignment between parallel efforts
* Support ongoing and upcoming project phases
* Partner with internal stakeholders to connect workstreams and highlight interdependencies across teams
* Drive improvements tied to MTTR (Mean Time to Resolution), change success rates, and overall system reliability
* Facilitate communication, status reporting, and executive-level updates
* Help stand up new workstreams and close out completed efforts

REQUIREMENTS:
* Strong background in Project/Program Management within Infrastructure, Operations, or SRE environments
* Experience supporting incident management and/or change management processes
* Familiarity with observability concepts and tooling (e.g., Dynatrace, BigPanda)
* Proven ability to operate at a strategic level, connecting initiatives rather than owning deep technical execution
* Experience managing multiple concurrent workstreams in fast-paced enterprise environments

Nice to Have:
* Exposure to enterprise monitoring and event management platforms
* Experience driving initiatives focused on uptime, reliability, and zero-downtime environments

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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