Sr. Product Manager

Sr. Product Manager - Contract - Orlando, FL - $75.00 - $80.85/hr

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Sr. Product Manager in Orlando, FL

Role Description

This Sr. Product Manager role will sit in the pre-cruise technology and digital segment of the Line business. Reporting to the Manager of Product Management, the Sr. Product Manager will drive product strategy, concept development, and delivery of initiatives within the pre-cruise experience in collaboration with our Product Management, Technology, and Business Operation team partners.

Contribute to the development of the product vision, strategy, and outcome-based roadmaps for the pre-cruise portfolio
Define product strategy and present vision and strategic plans to executive leadership throughout the product lifecycle
Collaborate cross-functionally with technology and business leaders to establish strategies that leverage technology to drive business growth
Lead external vendor teams and internal squads to deliver high-quality products on time and within scope
Translate product concepts into actionable deliverables including user stories, epics, and detailed requirements and manage through backlog refinement, prioritization, and user acceptance testing
Attend daily scrums, drive priority decisions, and resolve roadblocks to ensure smooth product rollouts
Negotiate through blockers and influence decisions across technology and business teams
Be data informed by using qualitative and quantitative research, analytics, documentation, and testing
Stay informed on marketing technology trends and emerging technologies to inform product strategy
Provide regular product and scorecard updates to business and technology leadership.
Support ongoing documentation, reporting, and coordination of feature launches and enhancements

Skills & Requirements

Minimum of 5+ years of product management experience with building and delivering quality solutions in a digital environment and/or customer self-service/enablement environment.
Bachelor's degree in a relevant field preferred and/or equivalent work experience.
Experience and comfort solving problems in an ambiguous environment where there is regular change. Have the tenacity to thrive in a dynamic and fast-paced environment, inspire change, and collaborate with a variety of individuals and organizational partners.
Ability to work within a diverse and cross-functional teams in a meaningful way to produce quality results. Excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders.
Deep commitment to curiosity - conducting research, gathering metrics, proactively identifying & addressing issues or opportunities during requirements gathering processes.
Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences.
Experience writing user stories, writing requirements, and managing backlogs in tools like JIRA or Confluence.
Planning acumen and proven ability to break down work and define an MVP, as well as subsequent iterations. Proficient skills in scope intake, requirements documentation,
Excellent presentation skills and clear, logical communication style so you can represent our product strategy and roadmap to engineering, business, and product leadership. Partner with key stakeholders to build relationships and manage scope expectations.
Experience working in an eCommerce space and/or reservation management systems and services supporting consumer-facing products, ideally ecommerce booking, payments/general ledger/payment reconciliation, rules logic, and availability, rate, and inventory management. Fluent in industry best practices and can identify areas for optimization and innovation.
Experience with leveraging generative AI tools to assist in product research, user story creation, and automation
Strong product sense for various users and what makes compelling consumer products and delightful user experiences - ensuring new designs and enhancements can best support use cases of internal teams, agents, and direct-to-consumer users.
Passionate about the end user experience and delivering quality results.
Familiar with A/B experimentation methods and hypothesis-driven development. Experience in running competitive and consumer analysis.
Experience with leveraging Contentsquare for end user behavior and insights. Including: zone mapping, heat maps, and session replays.
Relevant agile certifications preferred.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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