Location: Charlotte, NC
Salary: $71.00 USD Hourly - $77.00 USD Hourly
Description: Business Analyst, Global Markets & Middle Office OperationsWe are not accepting C2C or 1099 arrangements.Location: Charlotte, NC (550 S Tryon St.)
Work Model: Hybrid (3 days per week onsite)
Duration: 12-month contract with potential extension up to 24 months and/or conversion to Full-Time Employee (FTE)
Start Date: ASAP
About the RoleWe are seeking a senior Business Analyst with deep expertise in financial services, Global Markets, trading environments, and middle-office operations to support strategic initiatives within Corporate & Investment Banking (CIB).
This is a highly business-facing role focused on understanding and improving operational processes that support trading activity. The successful candidate will partner closely with trading, operations, compliance, and business stakeholders to analyze complex business challenges, identify underlying issues, and develop actionable business requirements and solutions.
This position is best suited for professionals who understand the complete trading and operational lifecycle, rather than candidates whose experience is primarily centered on technology delivery, project management, Agile execution, or testing activities.
What You'll Do- Partner directly with trading, Global Markets, operations, compliance, and business stakeholders to understand priorities, challenges, and opportunities.
- Analyze end-to-end business and middle-office workflows to identify risks, gaps, dependencies, and process improvement opportunities.
- Elicit, document, refine, and validate business and functional requirements.
- Develop a deep understanding of how trading activity flows across business and operational functions.
- Translate complex business challenges into clear, actionable requirements and recommendations.
- Challenge initial stakeholder requests to uncover underlying business needs and root causes.
- Assess impacts across business processes, operating models, and stakeholder groups.
- Support initiatives across Corporate & Investment Banking and front-office business functions.
- Deliver high-quality analysis, documentation, and recommendations within established timelines.
- Communicate effectively with stakeholders at various levels across a highly collaborative environment.
Minimum Qualifications- 10+ years of experience within financial services.
- Significant experience as a Business Analyst supporting business or operational initiatives.
- Demonstrated experience within Global Markets, trading environments, capital markets, and/or middle-office operations.
- Strong understanding of financial markets and banking operations.
- Experience partnering directly with business stakeholders to capture and define requirements.
- Ability to understand and analyze end-to-end business processes across multiple functions.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Excellent written, verbal, and stakeholder management skills.
- Proven ability to work independently in complex, fast-paced environments.
Preferred Qualifications- Experience supporting middle-office trading organizations.
- Background in business operations and/or compliance-focused analysis.
- Experience within hedge funds, investment banking, capital markets, or institutional banking environments.
- Experience working across trading, operations, risk, and compliance functions.
- Corporate & Investment Banking (CIB) experience.
- Interest in long-term opportunities, including potential conversion to a full-time role.
Ideal Candidate ProfileThe ideal candidate is a senior, business-oriented Business Analyst who understands how trading, operations, compliance, and business functions work together within a Global Markets environment.
Successful candidates will demonstrate:
- Strong financial services and markets domain expertise.
- Deep knowledge of middle-office operations and trade lifecycle processes.
- Ability to analyze complex operational challenges and uncover root causes.
- Intellectual curiosity and a proactive approach to problem solving.
- Strong communication and stakeholder engagement capabilities.
- A broad business perspective rather than a narrow technology-focused viewpoint.
Relevant Experience AreasWe are particularly interested in candidates with experience in:
- Global Markets
- Capital Markets
- Trading Operations
- Middle Office Operations
- Investment Banking
- Hedge Funds
- Trade Lifecycle Management
- Corporate & Investment Banking
- Business Process Analysis
- Business Requirements Gathering
- Regulatory and Compliance Collaboration
Not the Right FitCandidates whose experience is primarily focused in the following areas, without meaningful Global Markets or middle-office business exposure, are unlikely to be successful in this role:
- Technical Business Analysis
- IT Delivery or System Implementations
- Project Management
- Scrum Master or Agile Delivery Roles
- UAT or Testing-Focused Positions
- AML-Only Roles
- Regulatory Reporting (including FR Y-14 or CCAR) without direct markets/trading exposure
- Technology-focused roles lacking business and operational responsibilities
Experience with Agile methodologies or testing activities is acceptable when it represents a supporting component of a broader business and operational background.
Additional Notes for Suppliers- Candidates from other financial institutions with strong Global Markets, trading, middle-office, and business operations experience should receive full consideration.
- Please submit authentic resumes that accurately reflect the candidate's actual experience.
- Candidates should be able to clearly discuss their business knowledge, analytical approach, and operational experience during interviews rather than relying solely on keywords.
Hiring Manager SummaryWe are looking for a senior Business Analyst who operates close to the business and understands the interactions among Global Markets, trading desks, middle-office operations, compliance, and related business functions. The strongest candidates will combine deep financial services expertise, hands-on markets experience, exceptional communication skills, and the ability to solve complex business problems through thoughtful analysis and stakeholder partnership.
Benefits FeaturedMedical, Dental , and Vision Insurance is offered to qualified candidates.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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