Site Reliability Engineer

Required Qualifications: MUST HAVE

Platform Ownership & Reliability (SRE):

• Support endtoend reliability, availability, and performance of the Harness CD platform across nonprod, prod, and BCP environments
• Maintain and report on SLIs, SLOs, error budgets, deployment success rates, and platform health metrics
• Lead incident response, troubleshooting, and RCA for deployment failures, delegate outages, or platform performance issues
• Identify and remediate scaling, performance, and capacity constraints across delegates, pipelines, Kubernetes clusters, and cloud integrations

Automation & Engineering Excellence:

• Develop automation for provisioning, configuration, scaling, upgrades, and maintenance of Harness components
• Build Infrastructure as Code (IaC) using Terraform, Ansible, Helm, or equivalent tools
• Automate common operational tasks including delegate lifecycle, cluster onboarding, secret rotation, and pipeline validation
• Reduce manual work by implementing resilient, repeatable, and selfservice automation workflows

DevOps & CI/CD Integration:

• Maintain and enhance Harness integrations with GitHub, Jenkins, Azure DevOps, Kubernetes/OpenShift clusters, and cloud providers
• Ensure an efficient developer experience through welloptimized pipelines and reliable deployment mechanisms
• Partner with DevOps teams to optimize orchestration strategies (blue/green, canary, rolling)
• Work with Security teams to embed DevSecOps controls such as policy enforcement, governance pipelines, and security checks 

Observability & Monitoring:

• Implement and maintain monitoring, logging, dashboards, and alerting for all Harness components
• Use Splunk, Prometheus, Grafana, AppDynamics, or similar tools to build actionable alerts
• Detect and escalate issues such as delegate saturation, pipeline slowdowns, API failures, and Kubernetes resource constraints
• Support proactive monitoring to reduce mean time to detection and resolution 

Modernization & Continuous Improvement:

• Assist with Harness upgrades, hotfixes, patching, and vendorrecommended lifecycle activities
• Contribute to modernization efforts including containerization, cloudnative deployments, and multicloud expansion
• Support resiliency improvements such as BCP validation, backup verification, and BCP readiness
• Evaluate new Harness features, modules on platform capabilities for enterprise usage

Technical Leadership:

• Act as a technical SME for Harness platform operations and enhancements
• Provide platform guidance, documentation, architecture details, and runbook development
• Partner with senior engineers to improve standards, automation patterns, and operational excellence

Required Qualifications

• Core Technical Skills:
• 5–7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Engineering roles
• Handson experience with Harness CD
• Strong experience with Kubernetes/OpenShift, Linux, cloud services and deployment best practices
• Solid understanding of CI/CD workflows and software release automation

SRE & Automation:

• Experience applying SRE concepts such as SLIs/SLOs, error budgets, and operational maturity improvements
• Strong automation/scripting skills using Python, Bash, or PowerShell
• Infrastructure as Code experience with Terraform, Ansible, Helm, or equivalent tooling

Observability & Troubleshooting:

• Experience with observability tools (Prometheus, Grafana, Splunk, ELK, AppDynamics, etc.)
• Strong troubleshooting skills across container, OS, networking, platform, and cloud technology layers

Preferred Qualifications:

• Experience supporting CD platforms at enterprise scale (hundreds of teams, multiregion deployments)
• Experience in cloudnative and hybrid cloud environments (Azure, Google Cloud Platform)
• Familiarity with DevSecOps practices, policy automation frameworks, and governance models
• Experience supporting complex upgrades, platform migrations, or modernization projects