Technical Program Manager with Cross-Workstream Program Coordination

Role : Technical Program Manager – Cross-Workstream Program Coordination

Remote working

Duration is 6 months

Experience: 10–15+ years

Role Overview

We are seeking a highly experienced Technical Program Manager (TPM) to lead cross-workstream program coordination for large-scale transformation initiatives, with a strong emphasis on M&A integrations and EUC (End User Computing) programs.

This individual will act as a Senior Program Lead, driving coordination across multiple project managers (PMs), ensuring unified governance, and delivering seamless execution across complex, interdependent workstreams—including large-scale endpoint and VDI deployments.

Key Responsibilities

1. Cross-Workstream Program Coordination

• Act as Senior Program Lead coordinating across multiple PMs and workstreams
• Produce consolidated program status reporting for executive stakeholders
• Maintain an integrated RAID log (Risks, Assumptions, Issues, Dependencies)
• Drive dependency alignment to eliminate delivery conflicts
• Identify and resolve delivery blockers proactively
• Provide structured escalation management and leadership updates

2. End-to-End Program Delivery

• Own full lifecycle program delivery, including detailed program planning
• Define milestones, deliverables, timelines, and governance models
• Establish program-level KPIs and success metrics
• Ensure alignment with business outcomes, especially in M&A integrations

3. Program Execution & Governance

• Maintain and continuously update program plans, schedules, and dependencies
• Track due dates, deliverables, and decision logs
• Own and manage RAID artifacts
• Identify risks, manage mitigations, and escalate when required
• Drive cross-functional collaboration across IT, business, and operations
• Enable informed decision-making through structured governance and reporting

4. Organizational Change Management (OCM)

• Develop and execute communication strategies (executive & operational levels)
• Drive clarity on program updates, changes, and transitions
• Ensure operational readiness through structured planning
• Lead creation of playbooks, SOPs, and transition documentation
• Support business adoption and change enablement

5. EUC (End User Computing) Program Leadership

Program Governance

• Lead phased rollout strategy: POC → Pilot → Full Deployment
• Manage wave-based deployment across:
• 5,000+ endpoints
• 3,000+ VDIs

Operational Readiness Ownership

• Drive closure and readiness of:
• SOC operating model
• Support and escalation workflows
• Defender transition validation
• Reporting and visibility enablement

Cross-Functional Coordination

• Align and orchestrate across:
• IT Operations
• Security
• Service Desk
• Infrastructure
• External vendors
• Synchronize workstation and VDI workstreams

Deployment Tracking & Reporting

• Establish centralized deployment tracking:
• Installation status
• Wave planning
• Device segmentation
• Deliver SteerCo-level dashboards, reporting, and risk visibility

Pilot Governance & Scaling

• Define pilot cohorts across cross-functional user groups
• Establish readiness gates for rollout progression
• Ensure scaling decisions are based on validated pilot outcomes

6. Mergers & Acquisitions (Mandatory)

• Lead or support M&A integration programs (PMI)
• Drive coordination across IT, HR, Finance, and Operations
• Manage integration timelines, risks, and dependencies
• Align systems, processes, and teams post-acquisition
• Ensure seamless technology and operational integration

Required Skills & Qualifications

10+ years of Core Program Management Skills

• Strong expertise in Program Coordination & Governance
• Experience managing multi-workstream enterprise programs
• Advanced RAID management and dependency mapping
• Proven executive reporting and stakeholder communication

8+ years of Execution Excellence

• Deep experience in:
• End-to-end delivery ownership
• Execution tracking and governance
• Cross-functional collaboration
• Strong ability to identify blockers and drive resolution

5+ years of EUC & Deployment Experience

• Proven experience managing large-scale endpoint/VDI deployments
• Familiarity with enterprise security tools (e.g., Defender)
• Experience in wave-based rollout strategies and pilot scaling

3+ years of M&A Experience

• Hands-on experience in M&A integrations
• Strong understanding of post-merger integration challenges

5+ years of Organizational Change Management

• Proven ability to design and execute communication plans
• Experience creating playbooks and transition frameworks
• Strong focus on operational readiness and adoption

Tools & Technologies

• MS Project, Smartsheet, JIRA, Azure DevOps, or similar
• Reporting tools (Power BI, dashboards, etc.) preferred

Leadership & Soft Skills

• Excellent stakeholder management across senior leadership
• Strong decision-making and influence capabilities
• Exceptional communication skills (written & verbal)
• Ability to perform in high-pressure, fast-paced environments

Preferred Qualifications

• PMP, PgMP, SAFe, or Agile certifications
• Experience in enterprise-scale digital transformation programs
• Exposure to global delivery models

Success Metrics

• On-time delivery of complex, multi-workstream programs
• Effective risk mitigation and issue resolution
• Seamless M&A integration outcomes
• Successful large-scale EUC deployments
• High stakeholder satisfaction and executive confidence