Project/Program Manager

RESPONSIBILITIES:
Kforce has an enterprise client seeking a Project/Program Manager III in Seattle, WA.

Key Responsibilities:
HRPex Product Operational Support:
* Conduct deep dives into product operational issues, identifying root causes and coordinating resolution
* Perform hands-on troubleshooting and triage for product-related operational gaps
* Execute manual operational tasks in support of the HRPex product suite, including data clean-up, process documentation, and issue tracking
* Partner with product and operations teams to ensure continuity of support during team transitions

Business Operations Support:
* Manage and coordinate the monthly Gemba program, including scheduling, logistics, and follow-up
* Prepare and distribute Monthly Business Reviews (MBRs) and line of business updates
* Support planning and execution of HRP roadshows, including content coordination and stakeholder communications
* Manage ITDS ticketing set-up and clean-up, ensuring accurate tracking and resolution workflows
* Serve as a reliable operational partner across cross-functional business rhythms and reporting cycles

REQUIREMENTS:
* 4+ years of experience in program management, product management, or business operations
* Demonstrated ability to manage multiple concurrent workstreams with strong attention to detail
* Excellent written and verbal communication skills, with experience preparing executive-level materials
* Proven track record of driving operational improvements and executing against ambiguous problem statements
* Ability to work independently and adapt quickly in a fast-paced environment

Preferred Qualifications:
* Experience supporting HR, PXT, or people-focused product/operations teams
* Familiarity with ticketing systems and operational tooling (e.g., SIM/ITDS)
* Experience facilitating business reviews, roadshows, or leadership forums
* Strong stakeholder management skills across technical and non-technical audiences

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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