We have an exciting CADD Support Analyst opportunity with a state agency in Austin, TX. This role will provide operation, management, and support for computer aided design and drafting applications (“CADD”), roadway design applications, imagery (e.g., 3D imaging support), civil design, modeling support, and general engineering services.
Responsibilities:
- Share knowledge of CADD / civil engineering principles and practices
- Troubleshoots CADD issues.
- Assist end users to ensure that CADD projects are completed on time, within budget and to users’ requirements.
- Collaborates with business analysts, technical writers, developers, and others to understand CADD requirements.
Minimum Requirements
5 years of experience with:
- Support of MicroStation / ProjectWise / OpenRoads Designer
- Enterprise software implementation and deployment
- Software package creation and deployment
- SME for CADD tools and provides extensive support for civil engineering software
- Effective customer-centric support
- Experience providing guidance to end users based on analysis of hardware, software and technologies associated with civil engineering workflows
- Excellent communication skills and team player
- Exercises logic and reasoning to define problems, establish facts and draw valid conclusions
- Makes decisions that support business objectives and goals
Preferences:
- Experience using AI tools to gain efficiencies in Digital Delivery.
What We Offer
- Great opportunity to make a big impact and take ownership on technology initiatives
- Altruistic work
- Competitive compensation and benefits including health, dental, vision, life and accident insurance, short-term disability insurance and more!
Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7 year background check is required for this role.