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IT Mart Systems Analyst

Washington, DC, US • Posted 10 hours ago • Updated 10 hours ago

Full Time

On-site

USD $80,001.00 - 120,000.00 per year

SAIC

Fitment

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Job Details

Skills

Network
Technical Support
Reporting
Provisioning
Operating Systems
Web Browsers
Citrix
ServiceNow
Standard Operating Procedure
Data Entry
Communication
Mobile Devices
IOS Development
Android
Microsoft Windows
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2613408

Location: Washington, DC, US

Date Posted: 2026-06-05

Category: Information Technology

Subcategory: Network Technician

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking an On-site IT Support Technician to support a large federal government agency. Employee will report on-site, at a secure government location during the day shift excluding weekends and holidays.

Work is onsite at multiple locations in the Washington, DC area.

Description of Duties:

Interface with customers at an on-site location taking scheduled appointments and walk-ins.
Assist customers with mobile device provisioning, activation, and enrollment.
Assist customers with updating the operating system on Apple and Android devices.
Troubleshoot GO virtual and GO browser issues and assist with logging in via PIV, and Citrix.

Qualifications

Required Education & Experience:

AA Degree in related discipline and six (6) years or more of related experience; Or, High School and eight (8) years of related experience with relevant certification
Basic knowledge of ServiceNow or other ticketing systems.
Ability to work in a fast-paced environment.
Ability to follow standard operating procedures and comply with data entry standards.
Strong oral and written communication skills with experience working directly with end-users, including VIPs.
Basic knowledge of mobile device platforms (iOS and Android).
Basic knowledge of Microsoft Windows 10 workstations.

Required Clearance:

ship.
Active Secret Clearance.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2613408
Posted 10 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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