Job#: 3018628 Job Description: Desktop Support TechnicianIf interested, please e-mail your resume directly to Jeremy at ()
Location: Houston Airport
Duration: Long-Term Contract
Rate: $25 per/hr
Desktop Support TechnicianPrimary ResponsibilitiesThe contractor shall perform and/or assist with the following services in support of the Terminal B Transformation Project (TBT):
- Desktop and laptop deployments, installations and Troubleshooting
- Printer and peripheral hardware installations and Troubleshooting
- Other Digital Technology hardware categorized as part of the TBT Project
- Application configuration and installation
- General Field Services Delivery tasks in support of TBT
- Complete logistics management and transport for TBT end user devices
- Asset tracking and management of all United Airlines asset tagged equipment
Technical RequirementsThe contractor must demonstrate proficiency in:
- Network infrastructure (1+ years' experience preferred)
- CCTV and access control system troubleshooting/support experience
- Copper and fiber testing and deployment experience
- PC Imaging/deployment (1+ years' experience preferred)
- PC printer/peripheral hardware (1+ years' experience preferred)
- PC/Laptop Hardware End User Support (1+ years' experience preferred)
- Windows 10 & Windows 11 support experience
- Enterprise software and hardware installation/configuration support experience
Performance Standards- Excellent communication skills
- Maintain excellent reporting and documentation skills
- Demonstrate strong troubleshooting capabilities
- Provide superior customer service and interaction
- Ensure dependable and reliable service delivery
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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