Business Analyst - II

RESPONSIBILITIES:
Kforce has a client that is seeking a Business Analyst II (Asset Management and End User Support) in Houston, TX. This is a 12-month contract.

Overview:
We are seeking a Business Analyst II to support end user hardware and software operations within the Technology Services organization. This role focuses heavily on asset management lifecycle, budget and financial tracking, and hands-on support for deployments and enhancements. The position is replacing a full-time employee who transitioned into another internal role.

You will collaborate closely with teams supporting asset management, audiovisual (AV) services, executive support, and building enhancements, working in a highly visible, end-user-focused environment.

Key Responsibilities:
* Manage the full lifecycle of IT asset management, including procurement, tracking, deployment, and retirement
* Support budget controls, invoicing, and purchase order processes
* Maintain accurate asset records and reporting using ServiceNow, SAP, and Excel
* Provide hands-on support for hardware/software deployments and asset enhancements
* Assist with hypercare support and new end-user setups
* Collaborate with cross-functional teams, including asset management, AV support, and executive support
* Generate reports related to asset tracking, financials, and inventory management
* Occasionally provide in-person end-user support (approximately 20-25% of the role)

Team Environment:
* Strong collaboration across asset management and end-user support functions
* Exposure to both operational and financial aspects of IT services

REQUIREMENTS:
* Experience with IT asset management and asset lifecycle processes
* Understanding of the financial side of asset management, including budgets and invoicing
* Asset management
* Lifecycle of the asset management and financials
* Good end user experience and interpersonal skills
* Strong end-user support orientation with excellent interpersonal and communication skills
* Comfortable working in a fully onsite, fast-paced environment

Hands-on experience with:
* SAP
* ServiceNow (asset tracking and reporting)
* Microsoft Excel (reporting and data analysis)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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