Desktop Support

Farmington, CT, US • Posted 3 hours ago • Updated 3 hours ago
Full Time
25% Travel Required
On-site
$60,000 - 63000/yr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Desktop support
  • install
  • configure
  • deploy

Summary

Position:  Field Support

Location: 3 Farm Glen Blvd, Farmington, CT-060632

Mandatory Skills: Desktop Support . 

Experience: 3-5 Years .

 

Position Summary

Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues. Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly required maintenance of desktop applications

and hardware systems as required.

 

Position Responsibilities

  • Deploy PC’s and all peripherals as requested.
  • Test connectivity and functionality of installed devices
  • Provide timely and accurate support to the all-desktop users
  • Trouble shoot and resolve user issues
  • Escalate issues as needed
  • Request Assistance from other IT Departments as needed
  • Assist other IT Departments as requested
  • Gather end user requirements
  • Gather and compile information from vendors, business owners, and / or other IT staff, as assigned.
  • Follow Established policies, procedures, and documentation guidelines
  • Performs other duties as required.
  • Develop and maintain security procedures.
  • Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
  • Complies with established departmental policies, procedures, and objectives.
  • Performs other similar and related duties as required or directed.
  • Regular, reliable and predicable attendance is required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10305143
  • Position Id: 8973035
  • Posted 3 hours ago
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