Software Guidance & Assistance, Inc., (SGA), is searching for a
Pricing Operations Manager, Systems & Change Enablement for a
contract assignment with one of our premier SaaS clients in San Jose, CA. 3 days per week in office.
As a member of the Volume and Scale Pricing Frameworks Team, you will have a direct impact on key business decisions shaping Adobe's future technology strategies and cross-product, federal-level initiatives, including Change Management Events (CMEs) and International Expansion. You will support and scale pricing capabilities across change management, SKU creation, pricing execution, and system-driven transformations, partnering closely with Pricing Operations, Pricing Technologies, Engineering, Quality Assurance, Revenue Accounting, Sales, Legal, and cross-functional Program Managers. This role blends hands-on operational execution with process design, change enablement, and program delivery. You will manage complex initiatives end-to-end, define and document repeatable processes, and remove execution barriers in a fast-paced, high-visibility environment. Success in this role requires resilience, strong analytical skills, advanced Excel capabilities, and clear, confident communication with diverse stakeholders. A solid understanding of the end-to-end product launch and pricing supply chain is essential. This position is based in San Jose, CA with a requirement to work on-site a minimum of three days per week. The contract term is 7 months, including a 60-day probationary period.
Responsibilities: - Lead operational execution of the Digital Media product lifecycle in emerging and international markets, including SKU creation, pricing setup, and facilitation of business strategy and pricing approvals.
- Own and support Change Management Events (CMEs) by representing Pricing Operations in CME intakes, business case development, approval workflows, and execution planning.
- Partner with Product, Engineering, and Program Management to define new pricing processes and release management approaches that enable the successful deployment of new system capabilities.
- Build and document scalable, repeatable processes and tools that expand pricing capabilities related to international expansion, FX rates, and cross-product monetization initiatives.
- Manage projects using Workfront and Power BI, including defining scope, milestones, dependencies, risks, and status reporting to drive projects to completion on time.
- Collaborate cross-functionally to ensure alignment on strategy, execution plans, timelines, and downstream impacts, proactively identifying and removing blockers.
- Support change management and enablement efforts, including creation of job aids, documentation, and stakeholder guidance to drive adoption of new pricing workflows and systems.
Required Skills: - 5+ years of experience in operational, program management, or pricing-adjacent role, with a strong track record of managing complex work with accuracy and accountability.
- Advanced in Excel, with hands-on experience using Workfront, Confluence/Wiki, SAP, SharePoint, and Power BI.
- Proven ability to drive execution in fast-paced environments, consistently meeting key milestones while managing ambiguity and competing priorities.
- Strong problem-solving skills, including the ability to analyze issues, identify root causes, and propose practical, scalable solutions.
- Meticulous attention to detail, with strong analytical, auditing, and data-validation skills.
- Demonstrated strength in process analysis and optimization, including designing future-state workflows and creating implementation plans.
- Excellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels of the organization.
- Experience creating KPI dashboards, UAT Status reporting, job aids, and enablement documentation.
- Visual Basic (VBA) skills are a plus.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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