Job#: 3024542 Job Description: Primarily responsible for interactions with business users, vendors, project managers, design architects and technology managers to assess, remediate, and deploy network technology throughout the UH enterprise network. Collaborates with the UH Network Manager, UH Network Architect, and our partner vendor account teams (such as Cisco, f5, Palo Alto, Infoblox, and others) to assess the current infrastructure and formulate plans for replacement, upgrade, and modification of its components. Reviews design documents, validates implementation, and produces an documentation on completed work. Responsible for assisting with the design and implementation of new networking services. Interacts with business users and vendors to identify and define requirements and expectations of new and existing network systems.
What You Will Do- In conjunction with network and other infrastructure teams, develops, tests, presents and deploys network solutions for the enterprise.
- Process complex incidents, requests, changes, and architecture tasks from Service Now for network services.
- Respond to complex on-call escalations during service impactful events.
- Validates the implementation of the Network Design document by reviewing configuration, installation, and replacement of network infrastructure components.
- Remotely administers and maintains complex TCP/IP networks using routers and switches.
- Creates and maintains comprehensive documentation related to the network infrastructure.
- Schedules upgrades and collaborates with Cisco, Palo, f5, Infoblox, and others to keep environment in a stable and supported state.
- Recommends, reviews, tests, schedules and implements upgrades (IOS upgrades, server patches, f5OS, PANOS, or others).
- Configures support of Cisco networking devices.
- Provides support using network management tools including Cisco Catalyst Center, Cisco Prime Infrastructure, ACI APICs, Panorama, BigIQ, Solar Winds, Ansible servers, Python servers, and various others.
- Uses network monitoring tools to investigate network events, including Splunk, Solar Winds, ThousandEyes, LiveAction NPM, Wireshark, and our list of management tools.
- Responds to occasional after hours on-call requests based on rotating schedule.
Additional Responsibilities- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
QualificationsEducation Qualifications- Bachelor's Degree in Information Technology or related field with an interest in Information Technology Networks (Required)
Experience Qualifications- 10+ years Of experience with Enterprise Network infrastructure, including design, implementation, and ongoing management and troubleshooting (Required) and
- Practical experience in the use of network monitoring tools such as Cisco Catalyst Center, Splunk, ThousandEyes, Solar Winds, LiveAction NPM and Wireshark (Required) and
- Experience with provisioning data services such as DIA, ASE, and MPLS circuits. (Required) and
- Experience with security devices such as Palo Alto, FirePower, and ASA firewalls. (Required) and
- Experience with load balancers such as f5 rSeries and distributed cloud (Required) and
- Experience with wireless solutions such as Cisco's AP/WLC architecture (Required) and
- Experience with Cisco's ACI datacenter architecture (Preferred) and
- Experience with networking in cloud platforms such as Microsoft Azure (Preferred)
Skills and Abilities- Excellent technical and interpersonal skills. (Required proficiency)
- Excellent verbal and written communication skills. (Required proficiency)
- Ability to effectively document processes. (Required proficiency)
- Self-starter who is inspired by technology, highly organized, and ability to work with minimal supervision. (Required proficiency)
- Strong knowledge and experience with network protocols such as Spanning-Tree, EIGRP, OSPF, BGP. (Required proficiency)
- Knowledge of Cisco network, datacenter and wireless technologies. (Required proficiency)
- Complex problem solving abilities with experience in performing root cause analysis. (Required proficiency)
- Enterprise DNS and DHCP technologies. (Required proficiency)
- Valid Driver's license and reliable transportation (Required proficiency)
- LAN: Cisco Layer 2 & 3 devices, optical connectivity, and routing protocols (Required proficiency)
- WAN: MPLS, ASEoD, and DIA (Required proficiency)
- Security: Palo Alto, Panorama, Strata Cloud Manager, Firemon (Required proficiency)
- Wireless: Cisco access points, Cisco controllers, Cisco Catalyst Center, DNA Spaces, Meraki, Ekahau, ThousandEyes (Required proficiency)
- Load Balancing: f5 iSeries, rSeries, LTM, distributed cloud (Required proficiency)
- Management Tools: Solarwinds, Ansible, Python, ACI APIC, BigIQ, Panorama (Required proficiency)
Licenses and Certifications- Cisco Certified Networking Professional (CCNP) (Preferred) and
- F5 Certified Technical Specialist (F5-CTS) (Preferred) and
- Palo Alto Network Security Professional (Preferred) and
- Microsoft Azure Network Engineer Associate (Preferred)
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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