IT Support Engineer

East Chicago, IN, US • Posted 60+ days ago • Updated 3 hours ago
Full Time
On-site
USD $83,000.00 - 130,000.00 per year
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Fitment

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Job Details

Skills

  • Energy
  • Technical Support
  • Remote Support
  • Desktop Management
  • Inventory
  • Reporting
  • IT Asset Management
  • ISO 9000
  • Documentation
  • Computer Networking
  • Computer Hardware
  • OSI Model
  • Active Directory
  • Collaboration
  • Computer Science
  • Computer Engineering
  • Manufacturing
  • Conflict Resolution
  • Problem Solving
  • Analytical Skill
  • Management
  • Project Management
  • Data Analysis
  • Customer Service
  • Writing
  • IT Service Management
  • ITIL
  • Life Insurance
  • Health Care
  • Legal
  • Finance
  • Kaizen
  • Professional Development
  • Forklift
  • Sales
  • Continuous Improvement
  • Social Media
  • Material Handling

Summary

Job Description

Join our Team as an IT Support Engineer!

The Role:

We're seeking a passionate and dedicated IT Support Engineer who brings energy and expertiseto the table. In this role, you'll support all computer related functions while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas-yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.

What You'll Be Doing:
  • Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues.
  • Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions
  • Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers and IT asset management in case failure events, notires user and fixes the problem or escalates to senior members
  • Administers the set up of new profiles, creates and updates access permissions and maintain user accounts for enterprise systems and applications
  • Documents the design, operation and troubleshooting of technology platforms and procedures, including preparations of ISO/JSOX documentation as needed.
  • Networking including hardware and software setups, OSI model, etc.
  • Active Directory functions such as group creation and modification, user creation, and modification and various permission-related items.
  • Collaborate with cross-functional teams.


What We're Looking For:
  • Bachelor's Degree in Computer Science, Computer Engineering, or similar degree or equivalent work experience in an IT related environment.
  • 3 or more years of related IT experience
  • Experience with server configuration and server OS support
  • Ability to work on the manufacturing floor to support customer needs


What Sets You Apart:
  • Ability to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills
  • Ability to demonstrate project management, data analysis, customer services, and support skills
  • Proven ability to communicate effectively both verbally and in writing
  • ITIL Foundations Certification or ITSM/ITIL experience


Where and When You'll Work:
  • This is an in-person role located at our East Chicago, Indiana office-ideal for those who thrive in a hands-on, team-oriented environment.


What Your Total Compensation & Benefits Package will look like:

Salary - $83,000 - $130,000 per year. Compensation depends on the selected candidate's education and experience.

World Class Benefits:
  • Competitive Salary
  • Generous Paid Time Off and 13 Paid Holidays
  • Affordable Medical plans and no-cost Dental & Vision options
  • 100% 401(k) match up to 6%
  • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
  • Tuition Assistance Program
  • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
  • Recognition and Kaizen (continuous improvement) Reward Programs
  • Meaningful opportunities for personal and professional development
  • Best in class work culture!


Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: or or

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91129607
  • Position Id: 11481
  • Posted 30+ days ago

Company Info

About Toyota Material Handling North America

Toyota Material Handling (TMH) is not only a world-renowned forklift provider, but a great place to work. We are continually seeking out individuals who are talented, motivated, and fit our corporate culture of professionalism, friendliness, and dedication. We hire for attitude and aptitude.

At Toyota, we get our jobs done every day so millions of workers across the U.S. and Canada can get their jobs done, too. At TMH, we are ‘Helping People Carry the Load’. We offer careers in sales, marketing, engineering, IT, customer service, supply chain, logistics & more within our corporate headquarters located in Columbus, IN, and across the US.

If you think you’d be a good fit for the Toyota family and are searching for an exciting career with a quickly growing company, check out our careers page or contact one of our Talent Acquisition team members. As an Associate at Toyota, you’ll feel confident in knowing you’re working for a company that is not only planning for the future but one that is prepared for the future. We look forward to having you join Team Toyota.


Helping People Carry the Load
Last year, Toyota Material Handling Associates completed 10,017 volunteer hours equaling $285,894.31 in positive economic impact.

Environmental Excellence
Since 2018, Toyota Material Handling s CO2 reduction projects have resulted in a 22% reduction in electricity consumption, a 23% reduction in natural gas consumption, and a 37% reduction in CO2 emissions.

Big Name, Big Opportunities, Life s Better at Toyota
Supporting over 230 locations across North America, Toyota Material Handling offers opportunities in sales, marketing, customer service, technical roles, and more all under the respected Toyota brand.

Embracing Workplace Safety
Occupational health and safety is a priority for Toyota Material Handling. In fact, Toyota Material Handling was recognized with the prestigious 2022 Indiana Governor s Workplace Safety Award.

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