Solution Architect Conversational & Agentic AI (YAVA Program)

Remote • Posted 8 hours ago • Updated 8 hours ago
Contract Independent
Contract W2
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Conversational AI (chatbots
  • voice bots)
  • Agentic AI / GenAI concepts
  • IBM WatsonX / Dialogflow / similar platforms
  • API ecosystem & system integration
  • Cloud platforms (AWS/Azure/GCP)

Summary

Job Role : Solution Architect Conversational & Agentic AI (YAVA Program)
Location: Hartford CT Remote
Duration: Long-term

Client : Infosys/CVS

Job Description

Hiring a Solution Architect for the YAVA (Your Aetna Virtual Assistant) program to design next-gen Conversational and Agentic AI solutions replacing legacy IVR systems with intelligent voice/chat platforms.

Key Responsibilities

  • Architect Conversational AI and Agentic AI solutions
  • Design voice/chat self-service platforms
  • Integrate AI models with enterprise APIs and backend systems
  • Work with stakeholders to deliver scalable AI-driven solutions
  • Lead architecture for chatbot, voice bots, and automation

Required Skills

  • Conversational AI (chatbots, voice bots)
  • Agentic AI / GenAI concepts
  • IBM WatsonX / Dialogflow / similar platforms
  • API ecosystem & system integration
  • Cloud platforms (AWS/Azure/Google Cloud Platform)

Preferred Skills

  • IVR modernization experience
  • RAG, Vector DB, embeddings
  • Healthcare domain
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10200946b
  • Position Id: 8944294
  • Posted 8 hours ago
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