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JIRA Administrator

Remote • Posted 11 hours ago • Updated 11 hours ago

Full Time

Remote

Fitment

Dice Job Match Score™

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Job Details

Skills

Issue Resolution
Problem Solving
Conflict Resolution
Analytical Skill
Workflow
Management
Issue Tracking
GitLab
Confluence
DevOps
Agile
Dashboard
Customization
SLA
Atlassian
ITIL
Information Technology
Computer Science
JIRA
Security Clearance
Business Development
PPO
Point Of Sale
HMO
Life Insurance
Taxes
Apache Flex
Microsoft Windows NT

Summary

Requisition ID: 2585
Standard Title:
Required Security Clearance: No Security Clearance Required
Location: Remote
Work Type: Remote
Shift: First
Referral Eligibility: Eligible
U.S. Citizenship Required? Yes

Position Summary

Base-2 Solutions is seeking a JIRA Administrator to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This is a part-time (0.50 FTE) remote position starting in July 2026 with a period of performance of 1 base year plus 3 option years. The role involves configuring, managing, and optimizing JIRA as the primary ticketing system for work order tracking and workflow automation.
Essential Duties and Responsibilities

Configure, manage, and optimize JIRA as the primary ticketing system for work order tracking and workflow automation.
Administer JIRA including workflow development, permission management, and integrations with DevOps tools.
Support issue resolution and system performance enhancements using strong problem-solving and analytical skills.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field OR a minimum of 5 years of equivalent experience in JIRA administration.
Demonstrated experience configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring.

Preferred Qualifications

Atlassian Certified JIRA Administrator.
ITIL Foundation Certification.

Required Education and Experience Equivalency

Bachelor's degree in Information Technology, Computer Science, or a related field.
OR 5 years of equivalent experience in JIRA administration.

Required Certifications

None specified.

Required Security Clearance

No Security Clearance Required

Pay & Benefit Highlights
Compensation

Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
Employee referral bonuses up to $10,000 per hired referral.
Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

100% company-paid medical premiums for employees and eligible dependents.
Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
100% company-paid dental premiums for employees and eligible dependents.
100% company-paid vision premiums for employees and eligible dependents.

Income Protection

100% company-paid premiums for short-term disability.
100% company-paid premiums for long-term disability.
100% company-paid premiums for accidental death & dismemberment (AD&D).
100% company-paid premiums for life insurance up to $200,000.

Retirement

401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
401(k) pre-tax and Roth options.

Leave

Up to 20 days of flexible paid time off (PTO).
11 paid floating holidays.

Work-Life Balance

Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90984897
Position Id: 76e403baefb5676618385fb309701ba1
Posted 11 hours ago

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