SAP OTC/RMA Consultant

Hybrid in Santa Clara, CA, US • Posted 1 day ago • Updated 1 day ago
Contract Corp To Corp
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • SAP OTC
  • SAP SD
  • Order To Cash
  • SAP ECC
  • RMA processes

Summary

We are seeking an experienced SAP OTC/RMA Business Analyst to support and enhance Order-to-Cash and Return Material Authorization processes in SAP ECC.

Key Responsibilities

  • Support end-to-end SAP OTC processes, including sales orders, deliveries, billing, credit/debit memos, and customer returns.

  • Manage and improve RMA processes, including return orders, goods receipt, inspection, disposition, replacement, credit, and closure.

  • Gather business requirements and translate them into functional specifications.

  • Work closely with business, SAP technical, finance, warehouse, and supply chain teams.

  • Troubleshoot production issues and perform root-cause analysis.

  • Support testing, enhancements, releases, and process improvements.

  • Ensure integration across SAP SD, MM, WM, QM, and FI/CO.

Qualifications

  • 10+ years of SAP SD/OTC functional or business analyst experience.

  • Strong knowledge of SAP ECC, OTC, customer returns, and RMA processes.

  • Experience with sales orders, deliveries, billing, pricing, and credit/debit memos.

  • Good understanding of SAP cross-functional integration.

  • Strong analytical, communication, documentation, and stakeholder-management skills.

  • S/4HANA, EDI/IDoc, warranty, or repair-process experience is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: dynpro
  • Position Id: 9062426
  • Posted 1 day ago
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