IT Operations Specialist

Sunnyvale, CA, US • Posted 9 hours ago • Updated 9 hours ago
Contract W2
12 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Asset Management
  • Collaboration
  • Communication
  • Computer Hardware
  • Computer Networking
  • Customer Service
  • Identity Management
  • Internet
  • Laptop
  • Management
  • Master Data Management
  • Mobile Device Management
  • OS X
  • Onboarding
  • Printers
  • Regulatory Compliance
  • Remote Support
  • Slack
  • Startups
  • System Administration
  • Vendor Management
  • Virtual Private Network
  • Wireless Communication

Summary

  • 5 10 years of experience in IT Operations, Desktop Support, Systems Administration, or a related ITsupport role.
  • Experience providing day-to-day IT troubleshooting for laptops, Slack, printers, monitors, peripherals, networking, and general end-user technical issues.
  • Hands-on experience setting up laptops, printers, monitors, docking stations, and HDMI connections for employees.
  • Experience supporting Mac computers and troubleshooting macOS-related hardware and software issues.
  • Must be available onsite every Monday to provide IT orientation, equipment setup, and onboarding support for new hires.
  • Experience supporting approximately 50 employees in a fast-paced office environment.
  • Ability to manually track and manage incoming IT requests through email, chat, and other communication channels while ensuring timely resolution.
  • Willingness to occasionally provide evening support for UAE teams between 9:00 PM 10:00 PM PST as business needs require.
  • Ability in assisting with office moves, including coordinating internet setup, working with internet providers, and configuring office technology.
  • Experience managing endpoint devices, MDM platforms, and enterprise IT environments.
  • Some knowledge of IT security, VPN technologies, identity management, and compliance best practices.
  • Experience supporting office infrastructure, including networking, printers, wireless connectivity, and collaboration technologies.
  • Proven experience with IT asset management and vendor management.
  • Experience in startup or high-growth environments is a plus.
  • Excellent customer service skills; white glove service
  • Comfortable communicating and collaborating with teams in both the U.S. and UAE.
  • Comfortable working across multiple time zones with international teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX18f0cc
  • Position Id: 9044671
  • Posted 9 hours ago
Contact the job poster
Vasu Yadav

Vasu Yadav

IT Recruiter @ Spotline
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