Tech Writer

Job#: 3025751

Job Description:

This position is for a Technical Writer supporting the Army Edge Computing Capability (AECC) project. The AECC solution is a hyperconverged, multi-tenant hosting environment designed for Army enterprise and tactical applications. The Technical Writer will be responsible for creating, maintaining, and improving the documentation for the AECC platform and its associated services.

You will work closely with engineers, product owners, and other stakeholders to produce clear, accurate, and comprehensive technical content. This role is crucial for ensuring that developers, administrators, and end-users can effectively build on, operate, and use the AECC solution.

Candidates must be capable of acquiring/maintaining an active DOD secret clearance for employment

Position Duties:

• The Technical Writer will be responsible for the following tasks:
• Documentation Development:
• Author, edit, and maintain high-quality technical documentation, including system architecture guides, administrator manuals, user guides, API documentation, release notes, and Standard Operating Procedures (SOPs).
• Translate complex technical concepts into clear, concise, and accessible content for a variety of technical and non-technical audiences.
• Collaboration and Content Gathering:
• Work closely with engineering teams, product owners, and subject matter experts (SMEs) to gather information and ensure the technical accuracy of all documentation.
• Participate in Agile ceremonies, including daily stand-ups and sprint planning, to stay aligned with development cycles and identify upcoming documentation needs.
• Content Management and Strategy:
• Manage the documentation backlog by prioritizing tasks in alignment with project timelines and software release schedules.
• Develop and enforce documentation standards, style guides, and templates to ensure consistency and quality across all materials.
• Organize and maintain the documentation repository, ensuring content is up-to-date, easy to find, and logically structured.
• Review and Quality Assurance:
• Establish and manage a documentation review process with stakeholders to gather feedback and secure approvals.
• Review and edit technical content created by engineers to ensure it meets quality and style standards.
• Proactively identify and address gaps or inaccuracies in existing documentation.

Required Skills:

• Proven experience working as a Technical Writer in a software development or IT infrastructure environment.
• Exceptional writing, editing, and proofreading skills with a strong attention to detail.
• Demonstrated ability to understand and document complex technical systems, architectures, and APIs.
• Experience working within an Agile/Scrum development framework.
• Proficiency with documentation authoring tools (e.g., Confluence, ReadMe, MadCap Flare) and project management software (e.g., Jira, Azure DevOps).

Desired Skills:

• Familiarity with Kubernetes, DevSecOps frameworks, and cloud-native technologies (e.g., Docker, Terraform).
• Experience creating technical documentation for DoD or U.S. Government projects.
• Ability to create technical diagrams, flowcharts, and other visual aids to enhance documentation.
• Excellent interpersonal and communication skills, with an ability to collaborate effectively with cross-functional teams.

Desired Certifications:

• Certified Professional Technical Communicator (CPTC) or other relevant industry certifications are a plus.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.