Santa Clara CA
Job Description:
>> Lead Change Strategy Develop and execute change management frameworks that drive successful adoption of new processes, tools, and initiatives across CSS.
>> Develop executive and strategic communications including presentations ideally in an agile context.
>> Drive cohesive approach for change and adoption across platforms - Work closely with CSS business leads, project managers, business product managers, TAS leaders, communications, and other teams
>> Drive Engagement & Adoption Build tailored communication, enablement, and reinforcement strategies to ensure employees understand, adopt, and sustain changes.
>> Partner with Stakeholders Collaborate with leaders across CSS, Product, Digital Technology, and other functions to align change initiatives with business goals. Determine program scope, severity, receptivity, and plan accordingly.
>> Optimize Communication Craft clear, compelling messaging to ensure transparency, reduce friction, and foster a culture of continuous improvement.
>> Measure Impact Define and track key adoption metrics to assess change effectiveness and identify areas for improvement.
>> Enable Champions Activate a network of change champions across CSS to amplify adoption efforts and drive sustained engagement.
Requirements:
>> 6-8 years of work experience in change, strategy andor transformation role within a fast-paced, dynamic environment, preferably a consultancy
>> Highly motivated, proactive, authentic, committed, creative, and inclusive team player
>> Experience executing complex, high-profile strategic programs from end to end, preferably in the tech space
>> Excellent communications, project management, and stakeholder management abilities, including excellent persuasion and presentation skills
>> Advanced level MS Office (PPT, Excel, Word) and creative development skills to rapidly develop visually and verbally engaging deliverables
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