Job Title: SAP S/4HANA Service Management Consultant
Location: San Diego, CA,
Duration: 12+ months Contract
Job Description for Service Management:
Lead the design and implementation of SAP S/4HANA Service Management processes, including:
o Service orders
o Contracts and subscriptions
o Billing and revenue integration
Design and configure Solution Quotations for complex, multicomponent service offerings (e.g., product + service bundles, subscriptionbased services, usagebased services).
Define pricing, configuration, and dependency logic using Solution Quotation and related frameworks.
Collaborate with business stakeholders to gather and document requirements, conduct fittostandard analysis, and identify gaps.
Evaluate alternatives to workflowbased overrides or heavy customization, validations, and approval mechanisms.
Ensure alignment with cross functional processes, including:
o Finance, Revenue recognition
o SD / Order Management
o Digital payments and invoicing
Lead or support SIT, UAT, and regression testing activities for Service Management and Solution Quotation scenarios.
Prepare test scripts, execute test cycles, and support defect resolution.
Support cutover, golive, and postgolive stabilization activities.
Produce highquality documentation, including:
o Functional Design Specifications
o Process flow diagrams
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